Warehouse & Logistics Planner

1 week ago

Dublin, Dublin City, Ireland Lincoln Recruitment Ltd. Full time

Warehouse & Logistics Planner Job Profile

My client, a leading single-source supplier to customers operating in critically clean environments, is seeking a Customer Support & Logistics Planner to join their Dublin 15 office.

Responsibilities:

  • Manage stock levels across multiple warehouses, ensuring the correct inventory mix to support picking activities.

  • Oversee customer orders and internal stock requests, allocating stock and releasing orders for picking.

  • Coordinate with external partners and internal teams to schedule deliveries efficiently and cost-effectively.

  • Develop strong business relationships with colleagues, customers, and suppliers.

  • Support internal and external client-facing colleagues to deliver the highest level of customer service.

  • Stay up to date with product knowledge, internal systems training, and customer-specific processes.

  • Recognize, document, and escalate customer issues or trends using appropriate communication channels.

  • Track and coordinate incoming and outgoing shipments to ensure stock is delivered to the correct locations.

  • Manage lead times and communicate effectively with customers and internal stakeholders.

  • Support inventory management and cycle counting activities.

  • Process delivery dockets, GRNs, and other warehouse documents, ensuring they are scanned and saved in the ERP system.

  • Coordinate production and special orders requiring kitting or assembly.

  • Provide weekly and monthly reports, planning schedules, and other required documentation.

Skills & Experience:

  • Experience in a similar role and/or industry.

  • Passion for delivering first-class customer service.

  • Experience working with multinational organizations preferred.

  • Ability to identify customer needs and ensure satisfaction with every enquiry.

  • Strong time management, communication, organizational, and administrative skills.

  • Ability to prioritize and multitask effectively.

  • Flexible and proactive attitude.

  • Problem-solving skills with the initiative to find solutions.

  • Proficiency in Microsoft Office (Outlook, Word, Excel).

  • Previous experience using an ERP system (e.g., SAP) would be beneficial.


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