Trade Counter Sales Assistant – Limerick

2 weeks ago


Limerick, Limerick, Ireland Hardwareassociation Full time

Heat Merchants supplies a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects. Through our national network of 30 branches and our central distribution hub based in Athlone we always strive to ensure faster, more efficient customer service.

Our focus on efficiency in all our operations has resulted in a strong business and allows us to offer the best value and service in the industry and we are committed to continuously developing both our product range and the expertise we can provide.

Our Heat Merchants branch in Limerick, currently have a fantastic opportunity for a Trade Counter Sales Assistant to join the team. The sucessful candidate will be responsible for dealing with day to day sales enquiries/ transactions and maintaining high standards of customer care within the branch.

Company Benefits:

At Heat Merchants Group, we are very proud of our employees and value their commitment to creating positive experiences for our Customers.

Some benefits employees of Heat Merchants Group enjoy are as follows:

  • Excellent remuneration package
  • Bonus Scheme (Performance related)
  • Commission (Products Plus Sales Incentive Scheme)
  • No late nights, No working on Sundays/Bank holidays
  • 21 days annual leave (Increases with Service to a max of 25)
  • Life cover
  • Employer Contribution to pension scheme
  • Company Sick Pay Scheme
  • EAP (Employee Assistance Programme)
  • Wellness Initiatives
  • Training & Development
  • Further education support
  • Career Progression
  • Store discount
  • Benefix (Employee Benefits, Wellbeing and Discounts Platform)
  • GoodHabitz (platform provides unlimited access to a wide range of interactive online courses, enabling the development of new soft skills)

JOB SPECIFICATION

  • Respond to sales enquiries either by phone or over the counter, provide advice, information, quotations
  • Offer alternative products, up-sell where possible, promote own brands and cross brand sales
  • Understand customer's expectations and needs
  • Keep customers updated on orders and deliveries
  • Monitor quotes won /lost
  • Monitor customer orders and deliveries
  • Assistant with stores/deliveries as and when required
  • Stay updated with product knowledge and branch costs and targets
  • Adhere to health, safety and environment rules and regulations
  • Any other reasonable duties which may arise

Please note the above list is not intended to capture every detail of your role but the main areas of responsibility:

Person Specification

The following criteria will be used in the selection process. Only those applicants who meet the essential criteria will be shortlisted for interview. The Company reserves the right to initially shortlist those candidates who meet both essential and desirable criteria.

Essential

  • Previous customer facing experience in a trade environment
  • Must be extremely customer focused and results driven
  • Flexible approach to work
  • Full clean valid driver's license
  • Basic PC skills

Desirable

  • Sales experience and/ or product knowledge in the heating and plumbing industry/Bathroom and Sanitary industry
  • Forklift experience
  • Forklift licence

Additional Information

Interested applicants should send theirup-to-date CVand a covering letter clearly outlining how they meet the requirements of the role through this webiste.

Company Values:

All our people are encouraged to live and breathe our core values, which means taking care of and being responsible for thesafety, health and wellbeingof their colleagues and working together to provideexceptional serviceto our customers. It also means being part of a culture in which wenurture potentialso that of others can be fully reached. We achieve this by always treating everyone withfairness and respectwhilst working to have apositive impacton the communities we serve.

Tagged as: heat merchants, heating and plumbing, limerick, sales, trade counter sales

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