Meeting & Events Co-Ordinator
4 days ago
Meeting & Events Co-Ordinator Opportunity at the 4* Bracken Court Hotel, Balbriggan, Co. Dublin.
The Bracken Court Hotel is part of the Moriarty Group, an Irish-owned company involved in both the retail grocery and hotel industries. The company owns three large Super Valu stores in Balbriggan, Skerries, and Palmerstown, and two 4* hotels, the Courtyard Hotel in Leixlip, Co. Kildare, and the Bracken Court Hotel in Balbriggan, Co. Dublin. The company currently employs 550 staff.
We are currently seeking to recruit an experienced, professional, and enthusiastic Meeting & Events Co-Ordinator to join our team at the Bracken Court Hotel. If you are passionate about the hospitality industry and would like to develop your career within a busy and extremely popular property, we could have an exciting opportunity for you.
The Meeting & Events Co-Ordinator will work with our Meeting & Events Executive. The Meeting & Events Team is responsible for maximizing all sales and revenue-generating opportunities, developing new and strengthening existing business opportunities with a particular emphasis on growing the hotel's wedding, corporate, and events market share.
The Role:
This is a part-time position working an average of 40 hours per week, 5 days over 7 to include weekends and public holidays. While the Sales Co-Ordinator will predominantly work their 5 days between Monday – Friday, they will be required to work weekends and public holidays if business streams require this.
Main Duties:
- The Meeting & Events Co-Ordinator will work in conjunction with the Meeting & Events Executive and support them in the day-to-day operations of the Sales & Events Departments.
- Follow up calls on all sales leads, enquiries – passing on leads to other sales personnel/management in the hotel where appropriate.
- Schedule and carry out property site visits with current and prospective clients, as appropriate.
- Monitor service quality via receipt of client feedback, both positive and constructive, and communicate to the operations team.
- Assist in compiling weekly/monthly sales reports as required and a weekly sales activity report for the Hotel Operations Director & General Manager.
- Continuously monitor and report on competitor activity with a view to maintaining competitiveness and feedback information.
- Support the Meeting & Events Executive in planning and organizing FAM Trips, site inspections, and sales promotions as required and represent the hotel at consumer promotions, trade exhibitions, seminars, and workshops, and follow up leads where required.
- Attend events held in the hotel and off-site when required.
- Represent and maintain regular contact with local networking groups and trade bodies.
- Work closely with the marketing team to ensure that all local marketing opportunities are explored in line with the Sales & Marketing plan.
- Work with the Meeting & Events Executive in planning and effectively executing 'Database Marketing' to target markets including mail shots and ezines in association with the marketing department and revenue manager.
- Deal with all clients on telephone and email and respond to all requests and sales leads in a timely and professional manner, endeavoring to convert enquiry to sale.
- Ensure all sales administrative work is complete, follow-up calls, research calls, etc.
- Maximize the exposure of the hotel within the market.
- Maintain the group's integrity at all times.
Requirements:
- Strong proven track record within the hotel industry in a sales role.
- Strong communication skills.
- Ability to manage own work schedule/agenda.
- Ability to work to deadlines.
- Excellent organizational skills.
- Excellent attention to detail.
- Ability to work as part of a team and on own initiative.
Additional Benefits:
- Free parking.
- Free staff meals while on duty.
- Group Health Insurance (Reduced Rates).
- Staff Reward & Recognition Initiatives.
- Employee Assistance Programme (EAP Scheme).
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