Motor Damage and Bodily Injury Claims Handler

2 weeks ago

Dublin, Dublin City, Ireland Sedgwick Claims Management Services Ltd Full time

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Sedgwick's caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick's policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.

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Motor Damage and Bodily Injury Claims HandlerApply locations IE - Ireland IE-Dublin posted on Posted Today, job requisition id R61339

By joining Sedgwick, you'll be part of a meaningful mission. Our 33,000 colleagues serve people worldwide facing unexpected challenges. We invite you to grow your career, experience our caring culture, and enjoy work-life balance. There's no limit to what you can achieve here.

Recognitions include:

  • Newsweek's America's Greatest Workplaces
  • Great Place to Work certification
  • Fortune's Best Workplaces in Financial Services & Insurance
Key responsibilities

This role is within the Motor Division, involving desktop administration, investigation, and negotiation of motor claims, as well as handling complaints on behalf of a key motor client.

Specific responsibilities
  • Manage proactively a portfolio of 150+ bodily injury and third-party motor damage files, meeting closure and quality targets.
  • Previous complaint handling experience and familiarity with CPC requirements are advantageous.
  • Conduct liability investigations and determinations.
  • Investigate and settle claims expediently and compliantly.
  • Manage relationships with suppliers/vendors.
  • Provide excellent customer service to clients.
  • Work collaboratively with team members, liaising with clients and other departments.
  • Represent the business professionally and positively.
  • Maintain a positive attitude amidst challenges and changing needs.
  • Be flexible with time and willing to travel to other locations as needed.
Qualifications and skills
  • CIP qualification in insurance.
  • Minimum 5 years' experience handling bodily injury and third-party motor damage claims.
  • Understanding of PIAB and litigation processes.
  • Strong decision-making and numeric skills.
  • Excellent interpersonal and communication skills.
  • Experience in dynamic environments.
  • Motivated, proactive, with influential skills.
  • Problem-solving abilities.
  • Client-oriented with a willingness to understand client needs.
  • Attention to detail and accuracy.
  • Excellent negotiation skills.
Benefits of working for Sedgwick in Ireland
  • Bike to Work Scheme
  • Tax Saver Travel Scheme
  • Discounted onsite Gym Membership (Dublin 4)
  • Discounted onsite Montessori (Dublin 4)
  • Employee Assistance Programme (EAP)
  • Health Insurance Scheme
  • Life Cover
  • Permanent Health Insurance (PHI)
  • Support for Exams & Professional Memberships
  • Opportunities for professional and personal development

Sedgwick Ireland is regulated by the Central Bank of Ireland (CBI). This role complies with the Minimum Competency Code (MCC) and is classified as a Controlled Function (CF 5 & CF 6), subject to Fitness and Probity Standards and the Individual Accountability Framework Act 2023. Training will be provided on regulatory requirements.

Sedgwick is an Equal Opportunity Employer.

The statements in this document describe the general nature of the work. They are not exhaustive and may change at Sedgwick's discretion.

Similar JobsMotor Claims Handlerlocations IE-Dublin, posted yesterdayAbout Sedgwick

Sedgwick is a leading risk and claims administration partner, helping clients thrive amid complex risks. With over 33,000 colleagues and 10,000 clients across 80 countries, we set the standard in claims management, loss adjusting, and related services. For more, visit sedgwick.com.

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