ERP Technical Solutions Specialist

ERP Technical Solutions Specialist at Mark Anthony Group

Location: Dublin, Ireland (hybrid option available). This role is based out of the brand-new Dublin office at One Charlemont Square, Saint Kevin's, Dublin. We offer hybrid working arrangements within Ireland.

Mark Anthony Brands International is an entrepreneurial drinks company, rooted in family values, with a bold vision and a commitment to making a positive difference in consumers' lives. Founded in 1972, we have grown into an international drinks company with a portfolio including White Claw Hard Seltzer, Mike's Hard Lemonade, Cayman Jack, Glendalough Whiskey & Gin, and Más+ by Messi. We hire passionate people who act like owners and are growing a lasting legacy where people come first.

As our ERP Technical Solutions Specialist within the Enterprise Solutions team, you will provide technical QAD AUX expertise to design and deliver custom program solutions that meet the needs of our enterprise-wide QAD system user base. You will work closely with the business to understand requirements, build strong relationships, and coordinate with other IT teams to ensure maximum application uptime. This includes optimizing system usage, managing incident resolution, and overseeing service request fulfillment to ensure the QAD system operates at its full potential.

Additional key responsibilities include:

• Manage resource allocation and backlog prioritization with TPOs to deliver QAD AUX projects, enhancements, and long-term application support.
• Define and maintain the QAD AUX product vision, strategy, and roadmap, aligning with business and IT objectives.
• Gather and refine requirements, identifying new opportunities within the QAD ecosystem to drive business value.
• Act as the link between technical and non-technical stakeholders, ensuring engagement and clarity in Agile delivery.
• Oversee product performance, quality assurance, and budget, reporting value realization to governance bodies.
• Resolve QAD-related incidents and requests in ServiceNow, following AMS processes.
• Collaborate with cross-functional teams to influence technical priorities and strategic direction.
• Lead continuous improvement initiatives to optimize delivery, system performance, and KPI alignment.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• 3+ years' experience in ERP product management, technical planning, and/or roadmap delivery roles.
• Proven track record of designing and delivering ERP integrations, solutions, and enhancements.
• Experience in Agile delivery environments, including backlog management, sprint planning, and stakeholder collaboration.
• Proficiency in Progress OpenEdge ABL (4GL) and Object-Oriented (OO) ABL development and support.
• Expertise in JavaScript.

• Strong collaboration, teamwork and relationship-building skills across multiple levels and functions in an organization.
• Ability to operate at both a strategic and executional level; ideate and directly execute.
• Drive growth and outcomes; activate complex work, enlist others effectively, anticipate and remove roadblocks. Move at pace.
• Positive, proactive 'can do' attitude and an ambitiously curious mindset to be the best in your craft.
• Promote ideas and curiosity; articulate change and offer ideas and solutions.
• Actively care and develop; champion our culture and cultivate trust.
• Excellent communicator and storyteller with curiosity about consumer behavior.

We thank all candidates for their interest in Mark Anthony Brands. If you are contacted for an interview and require accommodation during the recruitment process, please contact your Recruiter.

Mark Anthony Brands is an equal opportunity employer. We encourage applications from individuals of all backgrounds who are eligible to work in the Republic of Ireland.