Junior Associate Director, IT, Application Manager

2 weeks ago

Dublin, Dublin City, Ireland MUFG Investor Services Full time
Overview

Junior Associate Director, IT, Application Manager – Dublin, Ireland.

We are seeking a Junior Associate Director, IT, Application Manager to join our dynamic team in Dublin, Ireland.

Responsibilities
  • Lead and manage a team of IT professionals responsible for application support and maintenance.
  • Manage and resolve reported incidents, investigate root causes, and escalate issues as needed to ensure minimal disruption to business operations.
  • Develop and implement strategies for application lifecycle management, including upgrades, patches, and enhancements, ensuring quality standards before production deployment.
  • Collaborate with stakeholders to identify business requirements and translate them into technical solutions.
  • Monitor application performance and implement improvements to enhance efficiency and user experience.
  • Facilitate data integration between different financial systems and ensure seamless data exchange to support various business processes.
  • Manage vendor relationships related to software applications for both in-house and vendor applications.
  • Develop and maintain documentation for application processes, procedures, and configurations.
  • Implement best practices for application security and compliance in adherence to standards to protect sensitive financial data.
  • Undertake regular review of application performance, issues, and recommend improvements.
  • Stay current with emerging technologies and industry trends to recommend innovative solutions.
Qualifications
  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 3-5 years of experience in IT application management
  • Strong knowledge of enterprise software applications and their management
  • Proficiency in IT service management principles and practices
  • Experience with cloud computing platforms and their integration with on-premises systems
  • Excellent project management skills with the ability to manage multiple projects simultaneously
  • Strong analytical and problem-solving skills with attention to detail
  • Exceptional communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders
  • Demonstrated leadership experience in managing and mentoring IT professionals
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong commitment to continuous learning and staying updated with emerging technologies
Preferred
  • Knowledge of System Development Lifecycle and standard software development methodologies including ITIL standards
  • An understanding of Microsoft Windows Server environments, SQL Server, Microsoft IIS and AWS
  • SQL query development and SQL Server Reporting Services development experience will be an advantage
  • Knowledge of business continuity and disaster recovery principles to ensure application availability during unexpected events
Additional Information

What's in it for you to join MUFG Investor Services? Take a look at our careers site for details about a career with the fastest-growing business at one of the world's largest financial groups. Our culture emphasizes collaboration, innovation, client focus, and learning and development, with hybrid working.

We thank all candidates for applying; however, only those proceeding to the interview stage will be contacted.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology


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