Principal Engineer

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What can you expect?

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. It comprises the operating companies Marsh, Mercer, Guy Carpenter, JLT and Oliver Wyman.

What can you expect?

Marsh & McLennan Companies, Inc. is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. It comprises the operating companies Marsh, Mercer, Guy Carpenter, JLT and Oliver Wyman.

Marsh Tech is the IT organization that delivers solutions for the Marsh business, as part of the broader MMC Tech team. Marsh Tech is seeking to appoint a Principal Engineer to lead development efforts around our strategic document management platform, called 'MShare'.

MShare uses SharePoint Online as the underlying document repository, with significant and complex custom built apps and integration components deployed in front of SharePoint to provide the specific capabilities required by the Marsh business, including straight through integration from transactional systems, and AI / LLM powered natural language search. Earlier this year, Marsh completed the first stage of the MShare program, and the product is now live in over 46 countries, for over 18,000 users, and with around 35 integrating applications.

However, this is only the beginning of the story. MShare has a multi-year roadmap planned that includes further deployments across the Marsh world; re-development of the custom apps and integration layers using MMC strategic technologies; multi-geo deployment across Microsoft's global Azure footprint, developments to leverage SharePoint best practices and new features, and further use of AI / LLMs to improve the user experience, and much more.

The role of the Principal Engineer is to drive the technical direction and development of MShare over the next few years, including leading the distributed technology team to deliver the roadmap and delight our users. This is a fantastic opportunity for the right candidate to lead and shape this strategic technology capability for Marsh.

We will count on you to:

• Lead distributed teams of skilled and experienced engineers to build, enhance and maintain this business critical app.
• Set the technical direction and roadmap for these applications – partner with other IT and business stakeholders to understand the capabilities required, and then work with the development teams to design and implement appropriate solutions.
• Act as a recognised subject matter expert on these apps and the problem domain.
• Provide thought leadership around how technology can be deployed in new and innovative ways to provide a source of competitive advantage to Marsh.
• Be a hands on leader – manage coach, develop and support team members in problem solving and solution delivery. Lead by example, including getting into the code on a regular basis and demonstrate best practice coding. Make no mistake, this role will require you to be 'on the tools'.
• Ensure high levels of automation and quality in delivery – drive the adoption of a DevOps culture and shift-left mindset amongst the teams.
• Ensure a quality approach to leading the technology on a business critical platform with a significant deployment footprint.
• Work with other technology groups and stakeholders across MMC Tech to ensure alignment with company wide tooling, standards and processes.
  
  

What you need to have:

• Experience in building and leading distributed technology teams working on highly complex technical problems, and highly available globally deployed business critical systems.
• Experience of modern application architectures, and in development environments and cultures focused on achieving a very high degree of re-use.
• A broad and deep range of experience in the tech industry; across technologies and business problems.
• Experience of software development methods including Agile, Scrum, Kanban, CI/CD.
• Agile/incremental mindset for system design.
• Comfortable working in a matrix organisation, with distributed teams from different cultures.
• As a Node.js developer, your primary role will be to develop and execute scalable APIs and applications using the Node.js framework. You will create high-performance, efficient web applications that can handle large amounts of data and traffic for our clients.
• Your roles and responsibilities as a Node.js developer will also entail working closely with the project development team and supporting designers, project managers and front-end developers in executing the software solutions.
  
  

What makes you stand out:

• Your proven track record in building and leading teams to deliver world class technology platforms.
• Your deep technical expertise with a range of technologies and business problems. You have been around the block a few times, and there's very little you haven't come across before in one shape or form.
• Your experience with large scale, complex, business critical globally deployed solutions. You bring real world experience of e.g. site reliability engineering (SRE) practices, etc.
• You can rapidly relate business (insurance) concepts, to technical and system design concepts that can support and deliver improved business outcomes.
• You're a natural leader – someone that other colleagues want to work with.
• You can simplify complexity. You can rapidly grasp complex technical and business problems; identify and design elegant and simple solutions; and communicate the problem and the solution succinctly and clearly to a range of audiences.
• Great communication and interpersonal skills, comfortable working in a distributed environment, with an ability to form great working relationships across teams, locations, and timezones.
• Your strong influencing skills and the ability to educate, coach and guide teams and colleagues.
• Credible at all levels of the organisation: can communicate effectively at C-suite level, and with on-the ground engineers and development teams.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

#MMCIC

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at reasonableaccommodations@mmc.com to discuss any specific needs.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

R_304444Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesInsurance and Business Consulting and Services

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