Conference and Events Operations Manager

3 weeks ago

Kilkenny, Kilkenny, Ireland Newpark Hotel Kilkenny with Escape Health Club & Spa Full time

The Newpark Hotel are seeking an experienced and dynamicConference & Events Operations Managerto lead our events team. This role is about creating exceptional guest experiences at Conferences, Weddings and Events, where attention to detail, flawless coordination, and outstanding service are paramount.

Key Responsibilities:

· Oversee all conferences, weddings, events, and functions from planning through to execution, ensuring each moment exceeds guest expectations

· Lead and inspire teams to deliver warm, professional, and seamless service at every event

· Work closely with Sales, Kitchen, and Marketing to create tailored, memorable experiences

· Uphold the highest standards of presentation, safety, and guest care in all event spaces

· Manage rotas, budgets, and resources to ensure smooth and efficient operations

· Drive revenue through upselling, creative packages, and promotional opportunities

· Provide ongoing training and performance support to ensure service excellence

Main Responsibilities:

Oversee all conferences, weddings, events, and functions from planning through to execution, ensuring exceptional service standards across all departments.

· Lead, train and motivate teams to deliver excellence in guest satisfaction and operational lean efficiency.

· Drive business performance, focusing on revenue growth, cost control, and profitability.

· Collaborate closely with the Sales team on upcoming business and client needs.

· Foster a culture of continuous improvement through staff training, coaching, and performance development.

· Ensure compliance with all health, safety, and hygiene regulations.

· Monitor equipment, room standards, and ensure all event spaces are immaculate.

· Proactively manage guest feedback, swiftly resolving issues to maintain an excellent reputation.

· Uphold and improve SOPs, health & safety protocols, and service excellence.

· Drive revenue growth through upselling, promotions, and innovative event offerings.

· Liaise with Chefs on menus and dietary requirements, and with marketing on event promotion.

· Build and maintain strong relationships with suppliers, partners, and key stakeholders.

· Manage rotas, staffing levels, and budgets effectively to meet business demands · Deliver regular staff training and performance reviews

What are we looking for?

  • 3+ years' experience in conference/weddings/events management in a 4 star hotel.
  • Strong leadership, communication, and planning skills.
  • Proven ability to manage budgets, rotas, and staff performance.
  • Exceptional attention to detail with a customer-first mind-set.
  • A guest-focused mind-set with a passion for delivering exceptional guest experiences.
  • In-depth knowledge of health and safety regulations within the hospitality sector.
  • A proactive, adaptable professional who thrives in a busy environment.

Job Type: Full-time

Benefits:

  • Company events
  • Employee discount
  • Food allowance
  • Gym membership
  • On-site parking

Schedule:

  • Weekend availability

Work Location: In person

#J-18808-Ljbffr

  • Event Operations Manager

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Sonix Entertainment Ltd Full time

    Direct message the job poster from Sonix Entertainment LtdCompany DescriptionSonix Entertainment Ltd has over 20 years of experience in the event industry and is a 'one-stop-shop' for all entertainment needs. The company is based in Kilkenny but operates all over Ireland, ensuring an exciting and dynamic work environment for employees.Role DescriptionThis is...

  • Meeting and Events Manager

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Infoempregos Full time

    Job Description:Manage all conference and meeting enquiries and reservations by phone, emails and through other channels. Hotel Meetings and Events Manager*.We are looking for an entry-level employee, with no prior experience required. If you are proactive and eager to learn, come join us.- Requirements:- Willingness to learn and develop.- Good communication...

  • Meeting and Events Executive

    3 weeks ago

    Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Full time

    1 day ago Be among the first 25 applicantsThe Kilkenny Ormonde Hotel is recruiting a Full time and Permanent Meeting and Events Sales Executive.The ideal candidate will have excellent attention to detail and be passionate about sales, delivering exceptional customer service and anticipating the needs of our guests and clients.Key Duties And Responsibilities...

  • Food Service Manager

    2 days ago

    Kilkenny, Kilkenny, Ireland beBeeCaterer Full time

    Job DescriptionCatering managers oversee the delivery of food to clients at events and in room service environments. They must ensure that all catering operations align with company policies and meet customer expectations.Key ResponsibilitiesLeadership: Ensure that all aspects of the job are handled efficiently and effectively.Client Relationship: Develop...

  • catering manager

    4 weeks ago

    Kilkenny, Kilkenny, Ireland Noel Group Full time

    Catering Manager Contract (10-12months) Aramark - Kilkenny Job Description Management position, responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment. Job Responsibilities Leadership: Ensure catering operations...

  • Meeting and Events Executive

    3 weeks ago

    Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Full time

    The Kilkenny Ormonde Hotel is recruiting a Full time and Permanent Meeting and Events Sales Executive. The ideal candidate will have excellent attention to detail and be passionate about sales, delivering exceptional customer service and anticipating the needs of our guests and clients. Key Duties and Responsibilities include: To carry out the effective...

  • Sales and Events Professional

    23 hours ago

    Kilkenny, Kilkenny, Ireland beBeeEvents Full time

    Job OpportunityThe Kilkenny Ormonde Hotel is seeking a highly skilled Sales and Events Professional.This exciting role involves managing sales operations, ensuring exceptional customer service, and anticipating the needs of guests and clients. Key responsibilities include carrying out administrative tasks, handling customer queries, and maximising revenue...

  • Catering Manager

    3 weeks ago

    Kilkenny, Kilkenny, Ireland Noel Group Full time

    Catering Manager Contract (10-12months) Aramark - Kilkenny Job Description Management position, responsible for developing and executing catering solutions to meet customer needs.Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.Job Responsibilities Leadership: Ensure catering operations...

  • Catering Manager

    2 weeks ago

    Kilkenny, Kilkenny, Ireland Aramark Full time

    Social network you want to login/join with:Management position, responsible for developing and executing catering solutions to meet customer needs. Facilitate the delivery of prepared food created from an event-specific work order or in a room service environment.Job ResponsibilitiesLeadership:Ensure catering operations connect to the Executional...

  • Director of Operational Efficiency

    6 days ago

    Kilkenny, Kilkenny, Ireland beBee Careers Full time

    Sr Director of Operations Role Overview">Develop and implement operational strategies that align with the company's vision and objectives.Execute strategic initiatives, monitor progress, and drive continuous improvement across the organization.Monitor industry trends and competitive landscape to inform strategic decision-making.Key Responsibilities:Strategic...