Front Office Supervisor

3 weeks ago


Kilkenny, Kilkenny, Ireland Kilkenny Ormonde Hotel Ltd Full time

Join to apply for the Front Office Supervisor role at Kilkenny Ormonde Hotel.

Kilkenny Ormonde Hotel is recruiting a Full-Time Front Office Supervisor to join our Front Office Team.

Reporting to the Front Office Manager, the responsibilities include:

  • Providing excellent guest service at all times
  • Adhering to company Brand Standards
  • Ensuring smooth completion of Front Office operations
  • Handling guest check-in and check-out at Reception
  • Addressing guest queries
  • Processing payments during check-out
  • Organizing check-in for large tours and groups with room allocations
  • Taking reservation calls as required

Ideal Candidate:

  • Possesses a positive, professional, and friendly manner with a focus on customer care
  • Capable of working in a fast-paced environment with attention to detail
  • Has strong organizational and administrative skills
  • Possesses strong IT skills; experience with Hotsoft is desirable
  • Flexible to work shifts including early mornings, late evenings, weekends, and holidays
  • Previous experience in a similar role, preferably in a 4-star hotel, is essential

Benefits of working with Kilkenny Ormonde Hotel:

  • Free membership to Ormonde Leisure Club
  • Meals provided on duty
  • Progressive training opportunities

We are an equal opportunities employer.

Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Administrative and Support Services
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