Independent EAP Counsellor

3 weeks ago


Dublin, Dublin City, Ireland LifeWorks Full time

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Independent EAP Counsellor - County Mayo, Ireland, Dublin

Client:

LifeWorks

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required: Yes

Job Reference:

db2438fb0894

Job Views:

4

Posted:

06.07.2025

Expiry Date:

20.08.2025

Job Description:

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We provide comprehensive EAP services, offering emotional and practical support to client companies and their employees. Our counsellors deliver face-to-face short-term counselling services to our clients.

The Role:
  • Managing online referrals promptly and accepting/declining cases within agreed timeframes
  • Contacting clients to arrange the first appointment within agreed timeframes
  • Offering short-term counselling to clients from 3 to 8 sessions (differs on a case-to-case basis)
  • Providing written/verbal feedback and case notes in a timely manner
  • Reporting back to our Case Management Team in the event of risk
Our Ideal Candidate:Qualifications, Supervision, Insurance and Therapeutic Venue
  • Registered or accredited by a professional counselling body including IACP, PSI, ICP, APCP, IAHIP or equivalent.
  • If not accredited, you must be qualified to Diploma level and a registered member of a professional counselling body, with 3 years' post-qualification experience, and have accrued at least 450 counselling hours.
  • You must be able to work within a theoretical approach that is appropriate for our short-term counselling model and within an EAP context
  • You must be able to demonstrate sufficient regular professional clinical supervision.
  • Professional indemnity insurance of at least €1,000,000.
  • Regular professional clinical supervision
  • You have access to a suitable dedicated consulting room that does not double as living accommodation. The entrance to the consulting room must be discrete and not via any personal living area, e.g., access only via a hallway, and should not be accessed via any personal living accommodation such as a kitchen or living room. The ambience should be neutral, with limited and appropriate personal items.
  • Suitable waiting area to accommodate clients arriving early. If unavailable, appointments must be managed to ensure client comfort and confidentiality, e.g., appropriate spacing or instructions for early arrivals.
  • Answerphone with outgoing message clearly identifying yourself as a counsellor.
Training and Experience
  • Skilled in assessment of presenting issues and determining appropriate support plan
  • Experienced in short-term (limited session) counselling interventions with a focus on solutions and effective coping skills/problem management.
  • Previous experience of working for an EAP is preferred but other short-term experience (private practice, G.P surgeries, student counselling, workplace counselling) is acceptable.
  • Awareness of organizational dynamics and work-life issues. Focus on how problems impact performance or conduct at work.
  • Ability to refer clients to other support, knowledge of local resources.
  • IT literate – able to work with Microsoft Word, email, and TELUS Health online systems.
Work with TELUS Health Procedures
  • Understanding and agreement to work within our case management procedures, including 'at risk' cases, extra sessions, and private contracting.
  • Understanding the relationship between Clinical Affiliate and Case Management team regarding professional responsibility.
  • Ability to work with email-based referral procedures and online referral management system.
  • Provide timely feedback to case management via email, phone, and paperwork. Collaborate as part of a clinical team to deliver high-quality service.
About Us

We're a people-focused, customer-first, purpose-driven team committed to innovation and positive impact. We improve lives through technology and foster a culture of innovation that empowers solving complex problems and creating remarkable human outcomes in a digital world.

We embrace diversity and are committed to fair employment practices. We offer accommodations for applicants with disabilities during recruitment. The health and safety of our team, customers, and communities is paramount. All applicants must be fully vaccinated against COVID-19.

By applying, you agree that your information will be shared with TELUS Group of Companies' Talent Acquisition team(s) and relevant leaders involved in the selection process.

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