
Customer Service Associate
23 hours ago
The Customer Service Associate provides exceptional service to inbound customer inquiries while also handling sales of inbound accounts through inbound communication channels. They receive telephone calls, email, and chat to manage all aspects of sales and service, including price quotations, product and licensing information, solicitation, negotiation, and problem resolution. They collaborate with the sales team by providing administrative assistance and general support. The Associate uses various computer systems to enter and track invoices as well as customer and sales data. This position is key in growing customer relationships and vital to the team.
Please note: C1 level and above in English, Spanish and Italian (written and verbal) is required for this role
Responsibilities- Receive and process inbound sales inquiries from clients via phone, email and online chat
- Sell to customers and engage them in discovery activities to determine needs, suggest relevant products and services, and gather customer information
- Encourage and enable customers to self-serve
- Process, track, code and handle invoices and internal reports using various computer systems
- Provide creative solutions to improve invoice processing efficiency
- Assist the sales team with administrative tasks to enhance and streamline workflow
- Answer phones promptly and direct customers to the appropriate sales person for sales queries
- Handle customer requests for services such as password resets and technical questions
- Create customer relationship management (CRM) tickets
- Strong interpersonal, organisational and communication skills
- Relevant customer service experience
- Strong attention to detail
- Ability to build and maintain relationships via telephone and email
- Proficient computer literacy (MS Office Suite and general internet skills)
- Strong desire to learn
- Fluency in written and spoken English, Spanish and Italian (C1 level or above in all three languages)
- Ability to gather prospect and client information and identify potential sales opportunities
- Ability to manage time effectively and complete multiple tasks in a fast-paced environment
There is a story in every picture and a narrative in every frame. Getty Images and its brands offer a full range of content solutions to meet customer needs. Getty Images is a publicly traded company listed on the New York Stock Exchange under the symbol GETY. We are committed to an inclusive, diverse, and respectful workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), or any other characteristic protected by applicable laws and regulations. We value growth, learning, belonging and engagement and offer programs for development and wellbeing.
#J-18808-Ljbffr
-
Customer Service Associate
3 weeks ago
Dublin, Dublin City, Ireland Avantor Full timeSocial network you want to login/join with:Customer Service Associate (m/f/d), Dublincol-narrow-leftClient:AvantorLocation:Dublin, IrelandJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:7c577b1974c6Job Views:7Posted:17.08.2025Expiry Date:01.10.2025col-wideJob Description:The Opportunity:Avantor is looking for a Customer Service...
-
Customer Service Associate
1 day ago
Dublin, Dublin City, Ireland Getty Images Full timeThe Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information,...
-
Customer Service Associate
2 days ago
Dublin, Dublin City, Ireland Getty Images Full timeThe Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels. They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information,...
-
Customer Delivery Associate
2 days ago
Dublin, Dublin City, Ireland beBeeDelivery Full time €35,000 - €55,000Job Title:Customer Delivery AssociateJob Description:The role of a Customer Delivery Associate is to deliver excellent service to customers by providing a seamless and efficient delivery experience. As a key member of our delivery team, you will be responsible for ensuring that customers receive their orders in a timely and professional manner.As a Customer...
-
B2C Customer Service Associate
3 days ago
Dublin, Dublin City, Ireland Bvlgari Full timeOverviewB2C Customer Service Associate - Italian SpeakingBulgari is a prestigious luxury brand in jewelry, watches, perfumes and accessories. We design, produce, distribute and sell through a network of stores and select distributors worldwide. Bulgari belongs to the LVMH Group, a global leader in the luxury sector.Quality and excellence define our culture,...
-
Customer Service Associate, Dutch Speaker
6 days ago
Dublin, Dublin City, Ireland Getty Images Full timeThe Customer Service Associate is responsible for providing exceptional service to inbound customer inquiries while also being responsible for sales of inbound accounts through inbound communication channels.They receive telephone calls/email/chat to handle all aspects of sales & service, including price quotations, product and licensing information,...
-
Customer Relationship Associate
5 days ago
Dublin, Dublin City, Ireland beBeeRelationship Full time €50,000Job Title: Customer Relationship AssociateWe are seeking a highly skilled individual to join our team at Dublin Airport as a Customer Relationship Associate.This is an exciting opportunity for someone who enjoys building relationships and driving sales. As a key member of our team, you will play a vital role in ensuring exceptional customer service and...
-
Food Service Associate
4 days ago
Dublin, Dublin City, Ireland beBeeCustomer Full time €28,000 - €40,000Food Service Associate RoleWe are seeking a dedicated and customer-focused individual to fill the position of Food Service Associate.Job Summary:This role involves maintaining high standards of quality work, providing excellent customer service, and contributing to the smooth operation of our food service operations.Key Responsibilities:Maintain high...
-
Associate, Service
3 days ago
Dublin, Dublin City, Ireland GLG Full timeJoin to apply for the Associate, Service - Global PSF - Italian Speakers role at GLGJoin to apply for the Associate, Service - Global PSF - Italian Speakers role at GLGGet AI-powered advice on this job and more exclusive features.GLG is seeking Italian Speaking Associates who are excited to learn and excel at best-in-class client service in a strong...
-
Associate, Service
3 weeks ago
Dublin, Dublin City, Ireland Gerson Lehrman Group, Inc. Full timeAssociate, Service - Global PSF - German SpeakerGLG is seeking German Speaker Associates who are excited to learn and excel at best-in-class client service in a strong performance-driven, merit-based, and team-oriented environment.Associates are the engine driving GLG's Insight Network – the world's largest and most varied source of first-hand...