Customer Experience Lead

Customer Experience LeadThis is a unique opportunity to lead and shape the future of our customer experience. As a Customer Experience Lead, you will be responsible for overseeing the full customer journey, identifying opportunities for improvement through processes and technology, and developing strategies that reinforce a customer-focused culture across...

Customer Experience LeadWe are seeking a skilled Customer Experience Lead to ensure seamless interactions with our clients.Your role will involve delivering exceptional customer service, resolving issues efficiently, and driving commercial opportunities. You will also lead by example, support daily operations, and mentor junior team members.Develop and...

Customer Experience LeadThis is a senior-level position that requires a critical thinker who can develop processes to improve customer satisfaction, manage a team, and collaborate with various departments to ensure seamless operations.Key Responsibilities:Develop and implement customer experience strategies to enhance customer satisfaction and retention.Lead...

A high-impact role awaits an experienced leader passionate about delivering exceptional customer experiences in the luxury sector. As Head of Client / Customer Experience, you will lead initiatives that enhance customer satisfaction, loyalty, and brand advocacy.

Customer Experience LeadCitywest, DublinPermanent RoleWe're working on behalf of a leading pharmaceutical company to recruit an experienced Customer Experience (Omnichannel) Lead. This is a fantastic opportunity for a dynamic professional who thrives on driving customer engagement strategies across digital and in-person channels.Reporting directly to the...

The role of a Team Manager in Customer Success involves leading a team of associates to ensure exceptional customer experiences. This position requires a proactive mindset, excellent communication skills, and a commitment to understanding customer needs.

Key ResponsibilitiesManage daily operations on the shop floor, ensuring excellent customer experiences.Lead and support stylist team members in handling customer queries via email, chat, and calls related to products and orders.Collaborate with the customer experience team to manage KPIs and SLAs for online support.Showcase products effectively, following...

Experience Manager RoleThis role requires an experienced professional to lead the development of flexible experiences for customers.Key Responsibilities:Liaising with stakeholders to understand participant needs.Development of strategies to improve participant satisfaction.Management of projects focused on enhancing the participant experience.Engagement with...

As a key player in our Dublin location, you will be responsible for delivering an exceptional customer experience. This involves ensuring seamless check-in and check-out processes, leading the front office team, and supporting day-to-day operations.Key ResponsibilitiesDeliver outstanding customer service and resolve issues promptlyLead by example and support...

About the RoleWe are looking for a motivated Team Leader to join our Home Energy Operations Team. As a key member of our team, you will play a crucial role in delivering a positive customer experience.Your key responsibilities will include managing all aspects of team performance, mentoring and coaching to ensure the team is achieving department objectives....