Customer Incident Response, Global Services Security
3 weeks ago
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Customer Incident Response, Global Services Security, Dublincol-narrow-left
Client:Amazon Web Services EMEA SARL (Irish Branch)
Location:Dublin, Ireland
Job Category:Other
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EU work permit required:Yes
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Job Reference:9b005cc327cb
Job Views:9
Posted:12.08.2025
Expiry Date:26.09.2025
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Job Description:Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security operations giving them unprecedented capability and agility? Do you enjoy working on fast-paced complex projects focused on game changing business outcomes for customers globally? As a member of the Threat Detection and Incident Response Practice in the AWS Global Service Security, you will have the opportunity to help customers respond to security incidents and pioneer technically superb security solutions to help customers operate securely in the cloud. Building on those experiences, you'll collaborate with AWS service teams on new features, innovate with new technologies, and explore new challenges.
Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including the public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities:
- Perform and oversee security incident response operations
- Become a deep technical resource that earns the trust of customer stakeholders before, during, and after a security event
- Contribute to teams that include Amazonians, partners, and customers to build and deploy threat detection and incident response capabilities
- Design, build, and deploy solutions to automate security operations and incident response on AWS
- Contribute to internal projects to develop new consulting engagement models and capabilities for customers
- Develop high-quality content, such as automation tools, reference architectures, and white papers
- Innovate on behalf of customers by translating ideas into actionable results
- Mentor and invest in our consultants, partners, and customers
- Periodic on-call required
BASIC QUALIFICATIONS
- Knowledge of networking protocols such as HTTP, DNS, and TCP/IP
- 1+ years of experience building/operating on the AWS platform
- 2+ years of threat detection or incident response experience
- 3+ years of experience in technical IT security or related roles
- Hands-on experience with incident response technology, security, automation, deployment, and integration
PREFERRED QUALIFICATIONS
- Experience with threat modeling, secure coding, identity management, authentication, software development, cryptography, system administration, or network security
- Experience with programming languages such as Python, Java, C++
- Experience building scripts, tools, or methodologies to enhance threat detection and incident response
- Ability to communicate complex technical matters clearly and concisely
- Knowledge of incident response workflows and processes
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Dublin, Dublin City, Ireland Amazon Full timeDo you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security...
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Dublin, Dublin City, Ireland Amazon Full timeAssociate Customer Incident Response, Global Services SecurityJob ID: 3012816 | Amazon Web Services EMEA SARL (Irish Branch)Do you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly...
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Dublin, Dublin City, Ireland Amazon Full timeDo you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security...
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Dublin, Dublin City, Ireland Amazon Full timeDo you want to work on planetary scale incident response solutions in the cloud? Are you skilled at performing Incident Response activities and helping customers build threat detection and incident response capabilities using highly scalable computing architectures? Are you excited to help customers respond to security incidents and automate security...
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