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Retail Store Manager
1 month ago
Retail Store Manager - Trim
Choice Stores is a leading retailer known for its commitment to quality, value and outstanding customer service, whilst creating a positive, supportive environment for our teams. We are looking for a highly motivated and experienced Retail Store Manager to join our team. In this role you will oversee the daily operations of the store, drive sales performance, lead by example and develop and build a successful team to ensure that our customers have an exceptional shopping experience.
What we Offer:
Competitive salary and incentives
Generous employee discount
Opportunity for career growth and development
Education opportunities
A dynamic and support work environment
Employee Assistance Programme
20 days annual leave
Cycle to Work scheme
Key Responsibilities:
Lead and motivate the team to achieve and exceed sales targets
Oversee store operations, including stock control, merchandising, workflows and store presentation
Manage store budgets and achieve financial goals, including sales targets, payroll budgets and cost control
Monitor and manage staff performance, conducting probation reviews, regular training sessions, appraisals and development plans
Ensure that all health and safety standards and company policies are followed
Maintain a positive and motivating store environment with a can do attitude, fostering team work and collaboration
Handle administrative tasks such as reports, rotas, payroll and inventory management
Experience:
Proven experience as a Retail Store Manager or in a similar retail leadership role ideally in a FMCG/Big Box retail setting
Strong understanding of retail operations, sales and customer service excellence
Excellent leadership and team management skills
Excellent communication and interpersonal skills
A passion for customer service and delivering an outstanding shopping experience
Ability to work effectively in a fast paced environment
Strong problem solving abilities and attention to detail
Ability to drive sales and meet KPI's
Exceptional communication, organisational and problem solving skills
Proactive and results driven with a hands on approach
Flexibility to work early mornings, evenings, and weekends
