Network Support Engineer

4 weeks ago

Dublin, Dublin City, Ireland IT Search Full time

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For our client a managed services provider based in Dublin 12 we are looking for a Network Support Engineer with a good knowledge of Fortinet security products.

You will be part of a dynamic multi-disciplinary team and will be responsible for the day-to-day operations. You will handle requests ranging from routing/switching, firewall, VoIP, and IT support that transcend clients' expectations.

This is a hybrid role, 3 days a week on site in Dublin 12

  • Support, configure and install network security devices (primarily SonicWALL and Fortinet)
  • Maintain and improve documentation of customers IT Infrastructure environment
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Co-ordinate with vendors and other IT teams to resolution
  • Responsible for implementation of Network Infrastructures
  • Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure

Requirements:

  • IT Degree or equivalent combination of qualifications and experience
  • Prior experience in supporting Network Routing, Switching, Security ideally from a MSP environment
  • Experience in Fortinet routing and switching, VPN, configuration of firewalls.
  • Experience in storage/backup best practices hardware and operating systems.
  • Knowledge of current network hardware, protocols and Internet standards
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesIT Services and IT Consulting

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