Banqueting Supervisor

Mount Juliet Estate, a Marriott Autograph Collection Property, have a fantastic vacancy for an experienced Banqueting Supervisor to join the team

The ideal candidate must have a minimum of 1 year's experience working in busy high-quality hotels or restaurants, and be flexible to work weekday, evening and/or weekend shifts.

You must speak fluent English and work to a high standard in customer service. We are looking for someone who is outgoing, friendly, and ambitious to join our expanding team.

Responsibilities

• To strive at all times to exceed the expectations of all customers within the hotel and to do so in a pleasant and efficient manner in accordance with established standards in the hotel.
• To assist the Bar & Restaurant Managers in maximizing revenue through promotions, new products, and special offers.
• To serve all beverages in accordance with hotel standards and training provided while following good customer care practices.
• To adhere to all Health & Safety, Hygiene, and Cashiering Procedures.
• To handle customer queries and complaints in a professional, efficient manner.
• Ensure all inquiries for wedding, banqueting, and conference business are handled professionally.
• Ensure that all conference and banqueting inquiries are dealt with in a professional manner and the correct booking procedure is carried out at all times.
• Overseeing the smooth operation of all weddings, functions, and conferences in the hotel.
• Ensure that all inquiries are followed up and detailed information recorded for confirming the booking.
• Liaise with the Executive Chef/Head Chef and the kitchen team prior to and during events to ensure that any specific requests are met.
• Ensure that you liaise with the reservations team in order to co-ordinate the room bookings for weddings and conferences.
• Actively maintain and develop the operating standards, carry out any other duties as required.

Requirements

• Previous experience working in a busy restaurant and bar environment essential.
• Strong communication, interpersonal, and organisational skills essential as is the ability to work as part of a team and on own initiative.
• Knowledge of Whiskeys, Wines, and Cocktails.
• Strong customer focus essential.
• Strong customer service skills.
• Good communication skills.

Benefits Include:

• Competitive Pay
• Employee Assistance Program
• International Hotel discounts
• Staff Meal
• Uniform
• Training & Continuous Professional Development
• Complimentary Health Club Access

Why Join our team?

• Be part of an award-winning, certified Best in Hospitality, globally recognized luxury hotel.
• Collaborate with a passionate and dynamic team dedicated to excellence.
• Enjoy competitive compensation, benefits, and opportunities for professional growth.
• Shape the future of an iconic brand while creating unforgettable guest experiences.

Full Job Description Available on request.

We are an equal opportunities employer.

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