Director of Operations

3 weeks ago

Dublin, Dublin City, Ireland PRC Executive Full time

Operations Director

Our client is seeking a highly skilled and motivated director to oversee a community healthcare service across Ireland. The ideal candidate will have a background in a related field, with a BA or BSc and an additional advanced degree. The successful candidate will be responsible for the full-service line, ensuring the delivery of high-quality care, managing operations, and driving business growth.

Key Responsibilities:

  • Fully responsible for the management and services including budgeting, planning, financial monitoring including revenue and operational targets.
  • Lead and coordinate the efforts of Area Managers/supervisors and Coordinators to ensure effective delivery of services.
  • Provide leadership and support to the team, fostering a positive and productive work environment.
  • Work towards achieving business growth targets and key performance indicators (KPIs).
  • Develop and implement strategies to drive recruitment and retention of staff.
  • Maintain overall accountability and responsibility for the assigned area.
  • Ensure compliance with company policies, procedures, and quality standards including all HSE reporting requirements.
  • Oversee quality assurance and compliance with regulatory requirements.
  • Communicate effectively with the coordination team to ensure seamless service delivery.
  • Ensure the delivery of full rosters and optimal staffing levels to meet client needs.
  • Promote open communication between the local office and head office, including all support functions.
  • Liaise with Recruitment, Training, Finance, HR, IT, Quality & Compliance Teams to ensure cohesive operations.
  • Follow internal company processes and procedures to maintain consistency and efficiency.

Qualifications:

  • BA or BSc degree, with an additional advanced degree desirable.
  • Minimum of three years leadership experience in a healthcare preferred (but not necessary)
  • Proven leadership and management skills.
  • Demonstrated record of goal achievement and of successfully taking on increased responsibility with positive results.
  • Strong communication and interpersonal skills.
  • Ability to work towards business targets and manage KPIs.
  • Understanding of quality and compliance standards.
  • Excellent organisational and problem-solving abilities.
  • Ambition to grow and advance beyond current position and responsibilities.
  • Strong IT aptitude a must, with sound knowledge of Microsoft Office applications (Word, Outlook, Excel), CRM and ERP systems.
  • Full Driving License.
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