Life Insurance Manager-Italian speaker
3 weeks ago
Salary: EUR60000 - EUR70000 per annum
Life Insurance Company is looking for a candidate with over 5 years Insurance and people management experience, who is a fluent Italian speaker to join this growing Company.
Responsibilities:
- Proven experience (3 to 5 years) in operations management within the financial services industry, knowledge of cross-border insurance preferable.
- Proven experience in managing and developing teams, with a focus on fostering a positive and productive work environment to achieve goals.
- Managerial experience in a customer service role, with a track record of delivering high-quality service and resolving customer issues.
- Strong problem-solving and facilitation skills, with the ability to identify issues, escalate where necessary, develop solutions, and implement changes effectively.
- Demonstrated leadership skills, with the ability to inspire and motivate a team to achieve their best.
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Experience in managing third-party providers and outsourcers, ensuring they meet performance and service level agreements.
- Persuasiveness and negotiating skills, with the ability to influence stakeholders and secure favourable outcomes.
- Detail-oriented mindset with a focus on accuracy and precision.
- Ability to perform under pressure, multitask, manage tight deadlines for self and the team, whilst not compromising on quality.
- Knowledge of risk management principles and practices is desirable.
- Proficiency in English and Italian language, both written and spoken.
Qualifications:
- Bachelor's degree. Master's degree or relevant professional certifications.
- Familiarity with industry-standard methodologies for process improvement (e.g., Six Sigma, Lean Management) is preferred.
- Certificate in HR management would be an advantage.
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