Assistant Store Manager

We are the #1 pet supplier in Europe with more than 15,000 employees, over 2,600 stores and pet salons, and a constantly growing digital world. But we are not satisfied yet, because we want to make the life of pets and humans easier, better and happier every day. Driven by our vision "Happier Pets. Happier People," we are creating a unique pet ecosystem that combines online and brick-and-mortar stores, digital services, data-based solutions, and state-of-the-art logistics.

• Leadership
• Store Management
• Team Building
• Customer Care

Maxi Zoo is part of the Fressnapf Group, the European market leader in pet products with 1,700+ shops across Europe. Maxi Zoo is Ireland's largest pet retailer and has 30 shops in Ireland.

Maxi Zoo Ireland is driven by the desire to make the life of pets and pet owners simpler, better, and happier.

We are currently recruiting for an Assistant Store Manager for our Naas Store.

What You Will Do:

1. Operational Store Excellence: Drive operational excellence in your store by ensuring adherence to store processes, regulations, and KPIs while supporting the Store Manager in analysing and improving results.
2. Customer Engagement: Ensure your team enriches customers' experiences with personalised advice and upholds a welcoming, tidy store atmosphere that reflects our commitment to providing a positive and memorable shopping experience.
3. Leadership: Empower your team's growth and success through supportive leadership, training, and a culture of trust and respect. Champion engagement and continuous learning ensuring every team member thrives and contributes to our shared success.
4. Merchandising and Inventory: Curate an enticing shopping experience with impeccably stocked shelves, use of correct planograms, ensuring accurate inventory management.
5. Brand Integrity: Ensure that the animals entrusted to us are well cared for at all times, and that the welfare of the animal comes first. Maxi Zoo Ireland advocates responsible pet ownership.

What You Will Bring:

1. Experienced retail professional with a proven track record in assistant management roles.
2. Ability to step up and lead with warmth and empathy, ensuring smooth operations even in the manager's absence.
3. A hunger for growth, eagerness to learn, and eventually lead as one of our future store managers.
4. Customer service is your passion; organization is your strength – ensuring every customer experience is exceptional.
5. Strong communication skills and a commitment to our company values are a must.

Benefits:

• Employee Discount - we offer employee discounts of up to 40% in our stores and 20% in our Salon.
• Paid Leave - Sick leave, annual leave, bank holidays, maternity/paternity leave.
• Refer a Friend Scheme.
• Advancement Opportunities – At Maxi Zoo, we believe in promoting from within and developing our team to have a career path.
• Community - A chance to work in an environment where employees and customers share the same passion for animals.
• Educational Opportunities - you will receive great training in store, through our training programs, and through company-wide training & meetings. We also provide further management training to give you the key skills to motivate/engage your store team and take your career to the next level. Assistant Managers are enrolled in our company-provided advanced pet knowledge programme.
• Annual Leave - starting at 21 days and rising to 23 days at year 6.
• We are closed Easter Sunday, St. Stephen's Day, and Christmas Day.
• Employee Assistance Programme.
• Store Christmas Party.
• Cycle to Work Scheme.
• Free Uniform.

• Shortlist
• Interview
• Video Interview
• Offer

Maxi Zoo Ireland is an Equal Opportunity Employer.