Conference & Banqueting Porter

Cavan Crystal Hotel is a luxury 4* Hotel based in County Cavan. Cavan Crystal Hotel is an ideal destination nestled in the heart of the stunning lake county which is ideally situated in close proximity to many diverse tourist attractions.

The Cavan Crystal Hotel are currently seeking applications for a Conference & Banqueting Porter. We are seeking a proactive and customer-focused Conference & Banqueting Porter to join our team. If you have an eye for detail, enjoy working in a fast-paced environment and have a knack for IT, then apply today.

Main duties and responsibilities:

1. Events set up and clean up - Prepare conference rooms and event spaces, including arranging furniture, equipment and décor to a high standard.
2. Technical support - Assist guests with setting up IT equipment, sound systems and AV equipment, ensuring all technology runs smoothly.
3. Guest assistance - Provide excellent customer service, including assisting guests with their luggage and answering any queries they may have.
4. Maintain cleanliness and tidiness of event spaces and public areas.
5. Assisting with linen and other deliveries within the Hotel and maintaining storage areas.
6. Collaborate with other departments to ensure events run seamlessly and guest satisfaction is prioritized.

Requirements:

1. Previous experience in a similar role.
2. Customer focused with an eye for detail.
3. Proficient with IT and previous experience.
4. Ideally have experience working in a Hotel.

Perks and Benefits of working at Cavan Crystal Hotel

1. Competitive hourly wage.
2. PRSA pension scheme.
3. Enhanced Maternity Leave.
4. Discounted leisure centre membership and complimentary use after the service length.
5. Employee Assistance Programme.
6. Digital Wellness Programme.
7. Complimentary, high-quality meals on duty.
8. Complimentary barista-style coffee.
9. Discounted rates in Windward properties for you as well as friends and family and food & beverage discounts.
10. Refer-a-friend scheme.
11. Training and development opportunities dedicated to your development.
12. Employee awards & staff recognition scheme including employee of the month, team recognition days and random treat days.
13. Cycle-to-work scheme.
14. Guest review incentives.

1. Proficient working with IT.
2. Previous experience in a similar role.
3. Customer service.

1. Ability to work under pressure.
2. Customer focused.
3. Attention to detail.
4. Previous experience working in a Hotel.

Hospitality, Exceptional Customer Service Skills, Luggage Handling Skills, Cleaning Skills.

Cavan Crystal Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx. 2,000 keys in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

At Windward Management, people are at the heart of success. The company nurtures a culture rooted in respect, collaboration, and a shared commitment to excellence. Employees are empowered to innovate and contribute to meaningful outcomes while enjoying a strong focus on work-life balance. Windward fosters professional growth through tailored development opportunities, ensuring each team member can achieve their career aspirations. This positive, inclusive workplace values individual contributions, encourages open communication, and celebrates success collectively.

Windward Management Limited understands the value of its people and offers a benefits package designed to support and reward its employees. Competitive salaries are complemented by a supportive work environment that prioritizes work-life balance and career development. Team members benefit from opportunities to learn, grow, and advance in their careers, with access to mentoring and professional training programs.

Not disclosed.