Learning and Development Manager Insurance Operations

Job Type: Full-Time

Remote Work Option: Hybrid

Category: Insurance

Location: Kilkenny, County Kilkenny, Ireland

Role Title: Learning and Development Manager Insurance Operations
Role Location: Kilkenny/Hybrid
Company: Vhi Insurance Dac

A full-time and permanent position has arisen within Vhi for a Learning and Development Manager role, reporting to the Head of Insurance Change.

Vhi is embarking on a transformation program within Insurance Operations. This role will be responsible for developing and executing a comprehensive learning strategy and driving transformational change to how we deliver our training and learning solutions.

As part of the team, you will play a crucial role in fostering a culture of continuous learning and professional growth, ensuring colleagues have the skills needed to excel in their roles. The successful candidate will be responsible for designing, developing, and delivering impactful learning solutions that align with our transformation objectives.

Benefits:

• Hybrid working opportunities.
• Health Insurance
• Performance related pay
• Company pension
• And many more

Role Purpose:

• Develop a blended learning strategy utilising learning solutions to provide innovative learning pathways, including online platforms, virtual training, and personalised learning paths.
• Work with colleagues within our Quality and Knowledge Management teams to optimise, design and implement a continuous improvement strategy.
• Consult with key stakeholders to identify learning and development needs for colleagues.
• Oversee the planning, organisation and delivery of training including onboarding, leadership development, technical training, and soft skills development.
• Work with the Senior Leadership Team to develop a Competency Framework based on the needs of the transformation program.
• Develop metrics and an evaluation framework to assess the impact of learning plans on colleagues' performance, engagement, and retention.
• Lead and mentor a team of learning and development professionals.
• Drive the adoption of a learning culture within the area.
• Establish relationships with external learning providers, industry experts, and educational institutions.
• Act as an ambassador for change and transformation.

Education & Experience:

• BSc/MSc in Human Resources, Learning and Development, Organisational Psychology, or a relevant field.
• Proven experience (3 – 5 years) in a Learning and Development Manager role leading training for complex change initiatives.
• Experience of introducing and managing new training methodologies.
• Proven track record of achievements, leadership, and innovation.

Skills and Abilities:

• Highly literate in technology with expertise in e-learning platforms.
• Thrive in a hands-on environment focusing on agility and velocity.
• Results oriented with excellent planning and organisational skills.
• Excellent attention to detail, with ability to devise/tailor training programs.
• Excellent communication skills with the ability to interact and build relationships at all levels.
• Experience in management of third-party supplier(s) for project delivery.
• A creative thinker with an innovative mindset.
• Strong team leadership skills with ability to inspire and motivate diverse stakeholder groups.
• Demonstrates curiosity and a passion for lifelong learning.
• Exceptional multi-tasking, independent working, and cross-functional collaboration skills.

Note: This role profile provides an overview of the main responsibilities of the job and may be amended from time to time with reasonable notice.

Vhi is an equal opportunities employer.

Accessibility: If you are a candidate with a disability and encounter difficulty accessing any part of this website or wish to discuss any matter relating to the accessibility of our building or services, please contact us.

Reasonable Accommodations: Our commitment is to make any reasonable accommodation for you in the recruitment process.

Please see our Vhi Careers page and LinkedIn page.