Bar Manager Pen

3 weeks ago

Dublin, Dublin City, Ireland The Green Full time

About Us:

O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.

Each boutique hotel has its own unique identity that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.

Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.

We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.

We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.

We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.

In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.

We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.

Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.

If this sounds like you, we'd love to connect.

We are Caring | Proud | Accountable | Determined.

Benefits:

  • Free use of our fully equipped gym
  • Your Birthday as an extra paid day off
  • Enhanced holidays with service
  • Rewards programme
  • Refer a friend - €500 reward
  • Discounted room stays - friends and family
  • Discounted F & B when you are a guest in any of our hotels
  • The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
  • Tax saver for travel tickets
  • Bike to work scheme and a safe place to leave your bike.

Role Information:

  • Staff Management: Oversee the recruitment, training, and scheduling of bar staff, ensuring a skilled and efficient team. Address performance issues, conduct regular staff meetings, and foster a positive working environment.
  • Inventory Control: Manage and monitor the bar's inventory, including ordering supplies, tracking stock levels, and minimizing wastage. Implement cost-control measures to maximize profitability while maintaining a diverse and well-stocked selection.
  • Customer Service Excellence: Ensure high standards of customer service by training staff on service protocols, maintaining a welcoming atmosphere, and promptly addressing customer feedback or concerns. Monitor and maintain a clean and well-maintained bar area.
  • Compliance and Licensing: Stay abreast of all relevant local, state, and federal regulations related to alcohol service and ensure the bar operates in full compliance. Maintain necessary licenses, and implement policies to prevent underage drinking and over-service.
  • Financial Management: Develop and manage the bar's budget, tracking revenue and expenses. Implement pricing strategies, promotions, and upselling techniques to optimize sales. Regularly analyze financial reports to identify trends and areas for improvement.
  • Event Coordination: Plan and execute special events and promotions to attract a diverse customer base. Collaborate with other departments to ensure seamless coordination for events such as conferences and private parties that involve bar services.

Requirements:

  • 3+ years previous hotel/hospitality work experience in a Bar supervisory or management level preferred.
  • Ability to write and communicate with guests, solve multiple problems at the same time, set up priorities, organize work and make certain decisions.
  • Excellent communication skills in the English Language and people management experience.
  • Ability to develop team members and to work in a team environment.
  • Demonstration of experience & success in managing a project or strategic change in the business.

Skills:

Management, Cocktails, Hotels


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