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Community Liaison Officers

1 month ago

Dublin, Dublin City, Ireland Mace Group Full time

Position status: This opportunity is for a secured role that is due to commence in December, subject to approval. If you would like to be considered as we progress with this position, please click to apply.

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consulting business, we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

Our values shape the way we consult and define the people we want to join us on our journey; they are:

  • Safety first - Going home safe and well
  • Client focus - Deliver on our promise
  • Integrity - Always do the right thing
  • Create opportunity - For our people to excel

The community liaison officer shall support the project stakeholder management and communications functions throughout the project lifecycle. The role holder will be responsible for the day-to-day delivery of the strategic stakeholder engagement strategy, including processes, procedures, controls, systems, and reporting, ensuring the strategy remains fit for purpose as the project progresses.

You'll be responsible for:

  • Ensuring efficient and coordinated management of project stakeholders (both internal and external).
  • Collaborating with the stakeholder lead and manager to support public-facing stakeholder engagement activities.
  • Providing updates on community engagement to internal project teams and coordinating with delivery contractors to monitor stakeholder liaison and commitments.
  • Identifying, assessing, and communicating risks related to public engagement to the project team.
  • Serving as the main contact for community stakeholders at specific locations, providing briefings, promoting the project, and resolving issues.
  • Organizing and attending meetings and forums as outlined in the engagement strategy.

You'll need to have:

  • 5+ years of experience in stakeholder and communications management, with a proven track record in high-value rail projects or similar complex projects.
  • Experience in driving best practices in technical activities, processes, policies, and standards.
  • Understanding of design and delivery requirements of complex projects in the architectural, engineering, or construction sectors.
  • Experience engaging with stakeholders at all levels, influencing process improvements, and supporting project delivery and reporting.
  • Knowledge of quality management and process improvement practices, preferably within construction.

You'll also have:

  • The ability to manage technical outputs to enhance efficiency.
  • Excellent verbal and written communication skills.
  • The ability to govern and drive outcomes for high-quality service.
  • A BA/BSc in public relations, business, or a related field.

Mace is an inclusive employer and welcomes interest from diverse candidates. Even if you do not meet all criteria, please apply as you may still be the best fit for this role or others within our organization.

We are open to discussing part-time, flexible, and hybrid working arrangements if suitable.

Please remember the Employee Referral Scheme. If you know talented individuals, use the 'Refer a Friend' feature within the relevant job posting to recommend them.

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