Current jobs related to ICT Support - Dublin, Dublin City - Irish League of Credit Unions

  • Ict Support

    3 weeks ago

    Dublin, Dublin City, Ireland Irish League Of Credit Unions Full time

    The Irish League of Credit Unions (ILCU)ICT Support & Systems Administrator Location: Dublin (Hybrid)Reporting to: IT ManagerContract Type: Permanent, Full-TimeAbout the Irish League of Credit Unions (ILCU)The Irish League of Credit Unions (ILCU) is the national representative body for credit unions across the island of Ireland.We support our member credit...

  • Network Support Engineer – Dublin

    4 weeks ago

    Dublin, Dublin City, Ireland Ict Services Full time

    ICT Services is currently looking for an experienced Network Support Engineer to join our team here in Dublin 12.The successful candidate will be working on a busy managed services environment, servicing a broad range of customers across range of network technologies.You will be part of a dynamic multi-disciplinary team and will be responsible for the...

  • ICT Support

    4 weeks ago

    Dublin, Dublin City, Ireland Irish League Of Credit Unions Full time

    The Irish League of Credit Unions (ILCU)ICT Support & Systems AdministratorLocation: Dublin (Hybrid)Reporting to: IT ManagerContract Type: Permanent, Full-TimeAbout the Irish League of Credit Unions (ILCU)The Irish League of Credit Unions (ILCU) is the national representative body for credit unions across the island of Ireland. We support our member credit...

  • ICT Support Professional

    5 days ago

    Dublin, Dublin City, Ireland beBeeProject Full time €56,757

    Job Title: ICT Project OfficerThe position encompasses supporting the management of one or more projects, involving initial scoping and planning stages. You will be employed as an agency employee and report to a number of stakeholder groups.Key Responsibilities:Support project managers in the management of projects from initiation through to delivery.Act as...

  • ICT Support Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeHelpdesk Full time €45,000 - €60,000

    Job OverviewWe are currently seeking a highly skilled and experienced ICT Support Specialist to join our team on a long-term contract in Dublin.Main Responsibilities:Troubleshoot and diagnose customer technical issues and provide efficient resolutions.Update and manage the Service Desk management console to ensure seamless service delivery.Provide timely...

  • Network Support Engineer – Dublin

    3 weeks ago

    Dublin, Dublin City, Ireland ICT Services Full time

    Join to apply for the Network Support Engineer – Dublin role at ICT ServicesJoin to apply for the Network Support Engineer – Dublin role at ICT ServicesPosition descriptionICT Services is currently looking for an experienced Network Support Engineer to join our team here in Dublin 12.The successful candidate will be working on a busy managed services...

  • ICT Support Specialist

    2 weeks ago

    Dublin, Dublin City, Ireland beBeeTroubleshooting Full time €40,000 - €60,000

    Job OverviewWe are seeking an experienced Troubleshooting Expert to join our team in a long-term ICT helpdesk support role in Dublin.About the Role:The successful candidate will be responsible for troubleshooting and resolving customer technical issues related to Microsoft Exchange/Outlook, Microsoft Teams, Android OS devices, and Omnissa Workspace One UEM...

  • Deskside Support Engineer – Clonmel

    1 week ago

    Dublin, Dublin City, Ireland ICT Services Full time

    ICT Services is a leading IT field services, roll-out, and support services group.The 100-strong team provides an all-Ireland service, from nine offices and parts hubs, partnering with the largest and most innovative developers and IT manufacturers in the world.Headquartered in Dublin, with a subsidiary in Northern Ireland, ICT Services is a truly Island of...

  • Senior ICT Designer

    4 days ago

    Dublin, Dublin City, Ireland beBeeDesign Full time €60,000 - €80,000

    We are seeking an ICT professional to fill a senior design role. The ideal candidate will have extensive experience in designing and implementing ICT infrastructures for large-scale projects, including data centers, pharmaceuticals, and medical technologies.Key Responsibilities:Develop and deliver high-quality ICT designsAnalyse complex engineering problems...

  • ICT Infrastructure Specialist

    1 day ago

    Dublin, Dublin City, Ireland beBeeict Full time €75,000 - €105,000

    Senior ICT Designer PositionWe are seeking a highly skilled ICT Designer to join our team. As an ICT Designer, you will play a critical role in designing and implementing ICT infrastructures for large-scale projects across various sectors.Manage and coordinate ICT designsAnalyse complex engineering problems and provide effective solutionsSupport projects...

ICT Support

4 weeks ago

Dublin, Dublin City, Ireland Irish League of Credit Unions Full time
ICT Support & Systems Administrator - The Irish League of Credit Unions

Join to apply for the ICT Support & Systems Administrator - The Irish League of Credit Unions role at Irish League of Credit Unions

ICT Support & Systems Administrator - The Irish League of Credit Unions

Join to apply for the ICT Support & Systems Administrator - The Irish League of Credit Unions role at Irish League of Credit Unions

The Irish League of Credit Unions (ILCU)

ICT Support & Systems Administrator

Location: Dublin (Hybrid)

Reporting to: IT Manager

Contract Type: Permanent, Full-Time

About The Irish League Of Credit Unions (ILCU)

The Irish League of Credit Unions (ILCU) is the national representative body for credit unions across the island of Ireland. We support our member credit unions through leadership, guidance, advocacy, and shared services. Our IT team plays a vital role in delivering secure, reliable, and responsive digital services across the organisation.

Role Purpose

The ICT Support & Systems Administrator is a key member of the internal IT function, providing first-line support to staff, managing core platforms such as our CRM and Monday.com, maintaining IT assets and licenses, and ensuring smooth collaboration with our Managed Service Provider (MSP). This is a hands-on role requiring a proactive, tech-savvy, and people-focused approach.

Key Responsibilities

IT Support & Troubleshooting

  • Act as the first point of contact for internal IT support requests
  • Provide user support across Microsoft 365, SharePoint, OneDrive, CRM, and Monday.com
  • Set up and maintain user devices and accounts, including onboarding/offboarding
  • Troubleshoot and resolve common hardware and software issues; escalate complex matters to the MSP

Platform & Systems Administration
  • Assist with administration and maintenance of internal platforms including CRM, Monday.com, and Microsoft 365
  • Ensure appropriate user access, permissions, and configurations across systems
  • Monitor system performance and flag risks or outages promptly

Asset & License Management
  • Maintain accurate records of IT assets, including hardware assignment and software licenses
  • Track procurement, renewals, warranties, and end-of-life cycles
  • Support procurement by logging needs and coordinating with vendors as required

MSP Coordination & SLA Monitoring
  • Liaise with the MSP to ensure effective resolution of support tickets
  • Monitor performance against agreed SLAs and document issue trends
  • Maintain support logs and assist the IT Manager in periodic service reviews

Documentation & Compliance
  • Maintain up-to-date IT documentation including procedures, incident logs, and inventory
  • Ensure all activities align with ILCU policies, GDPR, and data protection standards
  • Support the IT Manager with compliance checks, audits, and security measures

Performance & Development
  • Timely and effective triage and resolution of IT issues
  • Up-to-date and accurate asset/license records
  • Positive internal feedback on support and responsiveness
  • Proactive contribution to system improvements and documentation
  • This role offers scope for development in systems administration, platform ownership, and broader IT operations
  • Participation in regular performance and development reviews

Essential

Experience and Skills
  • Experience in an IT support, systems admin, or digital platforms roll
  • Strong proficiency in Microsoft 365 applications and desktop troubleshooting
  • Experience supporting CRM systems and digital collaboration tools (e.g. Monday.com)
  • Excellent communication and problem-solving skills
  • Strong organisational skills with the ability to prioritise tasks independently

Desirable
  • Familiarity with cloud platforms and IT support environments
  • Experience using ticketing systems or helpdesk tools
  • Exposure to basic coding or scripting (e.g. PowerShell, SQL, HTML) is a plus
  • Knowledge of GDPR and general IT compliance practices
  • Familiarity with tools like Canva or Adobe InDesign is welcome

Skills & Attributes
  • Approachable, helpful, and solutions-focused
  • Strong attention to detail and accuracy in record keeping
  • Comfortable working both independently and in a small team environment
  • Proactive and self-motivated with a willingness to learn and adapt
  • Clear communicator with the ability to explain technical issues in plain language

Application Process

Role

To apply, please submit your CV and cover letter outlining your interest and suitability for the role via the following link:

irish-league-of-credit-unions.hirehive.com/ict-support-systems-administrator-dublin-TYdCxN

Closing Date: 4pm Friday 18th July 2025

The ILCU is committed to attracting, recruiting, and retaining individuals with diverse backgrounds, skills, and competencies. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences to enhance the service we provide to the credit unions we serve.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeContract
Job function
  • Job functionInformation Technology

Referrals increase your chances of interviewing at Irish League of Credit Unions by 2x

Get notified about new System Administrator jobs in Dublin, County Dublin, Ireland.

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 3 days ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 3 days ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

System Administrator (Microsoft Stack) – Dublin

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 4 days ago

Dublin, County Dublin, Ireland 15 hours ago

Senior Systems Administrator - Dublin - 144801

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 1 week ago

NetSuite and Finance Systems Administrator

Dublin, County Dublin, Ireland 1 week ago

IT Procurement Specialist – Public Sector

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 3 months ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 1 week ago

IT Risk and Compliance Specialist – 6-Month Contract

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 4 days ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 1 month ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr