Spa Manager

5 days ago Be among the first 25 applicants

Company Description
Work With The Best
We pride ourselves on being a diverse team of professional, passionate and caring individuals, with our guests at the heart of everything we do.
Sheen Falls Lodge is an AA 5 Red Star Hotel with 2 AA Rosettes for food and is part of Relais & Chateaux, which includes some of the world's finest hoteliers, chefs and restaurants that have set the standard for hospitality excellence. Clear opportunities for progression are a priority for us, too.
Job Description
An excellent opportunity has arisen for an experienced Spa Manager to join and lead the award-winning spa team at Sheen Falls Lodge.
About Easanna Spa:
Escapism, that's what we are about here……. and to enable our clients and guests to relax, refresh, soothe and glow.
We believe that nature has healing powers for the mind and body, and here at Sheen Falls Lodge and Easanna Spa, we are surrounded by an abundance of nature.
Step into Easanna Spa and surrender to the serenity of the flowing waters, and uplifting views of the encircling mountains and Kenmare bay.
Mother Nature and Easanna are the perfect allies in our quest for relaxation, with a holistic approach to all treatments at Easanna Spa.
Our award-winning Spa features signature treatments, and showcases partnerships with the elite brands Elemis, Ground Wellbeing and Seabody. Each brand has a range of bespoke treatments that can be tailored to individual needs. Our therapists team provide the highest quality care during every guest visit, having a choice of massages, skin-nourishing facials to soothing body rituals.
We are also proud to offer a range of specialised spa treatments, tailored to those living with and beyond cancer. These treatments created by Ground wellbeing aim to provide comfort, relief and support to individuals at a time when it's needed the most.
The Spa facility also includes a heated swimming pool, sauna, steam room, jacuzzi, relaxation room, and fitness suite with state-of-the-art equipment.
The Spa has garnered numerous accolades, including most recent, Spa Manager of the Year 2024, Spa of the Year and Spa Team of the Year 2024, as well as a finalist position in World Spa Team of the Year.
Scope and Responsibilities of the role:

• Direct and lead the daily operations of the Spa, Health Club, and Gym, including staff management and appointment scheduling.
• To ensure that the Spa, Health Club and Gym rules and regulations are always abided to by the clients, guests and staff teams.
• Develop and implement strategies to increase revenue and profitability.
• To budget and forecast for future annual performance of the Spa.
• Hire, train, and lead a team of spa professionals.
• Ensure that all guests enjoy an exceptional spa experience by providing luxury services and inspiring the team to do the same.
• Deliver excellent customer service and address any guest complaints or concerns.
• To oversee the daily maintenance and cleaning of all Spa and Gym equipment is undertaken and report to the Management as required.
• Develop and maintain relationships with clients, staff, and suppliers.
• Collaborate with the Sales and Marketing Department to generate continuous revenue ideas.
• Stay abreast of industry trends and implement best practices.

• A proven employment track record of leading, developing and managing a passionate spa team, in both spa and beauty services in a similar 5* luxury hotel environment, with a minimum of 3 years experience in a similar role.
• ITEC/CIDESCO/CIBTAC qualifications.
• Strong leadership and communication skills.
• Ability to work both independently and as part of a team.
• Proficiency with Microsoft Office and other relevant spa software.
• Knowledge of health and safety regulations.
• A passion for the spa industry.
• Commitment to providing excellent customer service.
• Working knowledge of finance, budgeting, marketing, as well as competitor and market analysis.
• Experience with Elemis, Seabody and Ground products is preferred.

All applications must demonstrate previous experience in a similar role in a Luxury Spa environment and proven ability.
Sheen Falls Lodge and Ring of Kerry Golf is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/ right to live and work without restriction in Ireland.
Should you like to apply for this position please email your cv to marlena@sheenfallslodge.ie

• Not Applicable

• Full-time

• Management and Manufacturing
• Industries
• Hospitality