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Claims Officer
1 month ago
Are you interested in working for one of the world's leading insurance and financial services companies? We are looking for Claims Handlers to join our multicultural team based in Dublin 12. Allianz Partners in Ireland is part of the Allianz Group. Allianz Partners provides global and local health insurance, employee benefit solutions, health services, administration, and reinsurance to partners and customers worldwide, including multinational corporations, SMEs, IGOs, NGOs, and private families. We leverage digital innovation, data insights, and health expertise to make access to care simple and convenient. Our goal is to positively impact the health and wellbeing of our customers and global communities, considering future generations. For more information, please visit: www.allianz-partners.com.
The role of a Claims Handler involves processing medical claims for clients worldwide, from Australia to Germany and Argentina to Italy, all countries are catered for. We ensure a high level of client service while processing claims within an industry-leading 48 hours timeframe. The Claims Department operates in a fast-paced, challenging environment with multiple languages and diverse cultures.
What you do Your key responsibilities:- Process claims within the agreed company SLA, Clear to Zero, and adjudicate each claim in accordance with Allianz Care policy benefits to achieve company loss ratio targets.
- Ensure accurate and efficient adjudication/investigation of each claim, with timely follow-up to deliver superior client experience and accurate reporting.
- Contribute to departmental success by meeting personal and team targets for productivity and quality.
- Foster healthy inter-departmental relationships by responding professionally and solution-focused to internal customer queries.
- Perform other ad hoc duties as required.
- Administrative experience.
- Experience working with tight deadlines.
- Strong knowledge of Microsoft Office (Excel, Word).
- Valid EU work permit with the ability to work full-time year-round.
- Fluency in English and French.
Our employees are vital to our success. We value each individual's uniqueness and support their professional and personal growth. Our benefits include:
- Dynamic and multinational working environment.
- Training and development programs, including free access to LinkedIn Learning.
- A range of benefits such as performance bonuses, gift vouchers, health and dental insurance, transportation subsidies, childcare allowances, etc.
- Flexible working hours, hybrid work environment, and opportunities to work abroad.
- Discounts on Allianz Partners products.
- Modern office facilities.
The successful candidate will work in a growing, multicultural company committed to empowering employees and supporting their development. We offer a competitive remuneration and benefits package, including healthcare, pension, life & disability insurance, travel subsidies, discounts on home and car insurance, sports & social clubs, and support for professional studies. Allianz Partners is an Equal Opportunities Employer.
#IJA Allianz Group is one of the most trusted insurance and asset management companies worldwide. We care for our employees' ambitions, dreams, and challenges, creating a unique environment where everyone feels empowered to grow, explore, and shape a better future. We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage applications regardless of ethnicity, age, gender, nationality, religion, disability, or sexual orientation. Welcome aboard Let's care for tomorrow.
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