Client Care Coordinator

3 weeks ago

Dublin, Dublin City, Ireland Heritage Homecare Dublin Full time

Join to apply for the Client Care Coordinator role at Heritage Homecare Dublin

Join to apply for the Client Care Coordinator role at Heritage Homecare Dublin

Get AI-powered advice on this job and more exclusive features.

Location: Sandyford, Dublin 18

Start Date: August 2025

Job Type: Full-time, Permanent

Salary: €35,000-€40,000 (depending on experience)

Join a Team That Truly Makes a Difference

Are you highly organised, a strong communicator, and looking to make a meaningful impact? We're recruiting a Client Care Coordinator to join our busy scheduling team in Sandyford. This is a great opportunity to contribute to a growing company committed to providing high-quality homecare to older adults across South Dublin.

At Heritage Homecare, we believe that excellent care starts with a strong, professional team behind the scenes.

About Us

Established in 2014, Heritage Homecare is a Nurse managed Homecare Company providing services to the Elderly in South Dublin. We are a trusted HSE approved provider with a growing private client base and established offices in both Dun Laoghaire and Sandyford.

As part of the Virtue Integrated Care Group, we offer a stable, supportive, and values-driven work environment where our people are our priority.

What You'll Be Doing

As a Client Care Coordinator, you will be responsible for scheduling carer visits and ensuring that client care plans are delivered smoothly and efficiently. Working as part of the scheduling team, you'll match carers to clients, manage daily rotas, handle last-minute changes, and provide administrative support to keep everything running on track.

Key responsibilities include:

  • Coordinating daily and weekly rotas for carers in the community
  • Matching carers with clients based on suitability, location, and availability
  • Managing changes to schedules due to sick leave, holidays, or emergencies
  • Building strong working relationships with carers to support consistent rosters
  • Using specialist rostering software to plan resources effectively
  • Communicating with clients and families to manage expectations and resolve queries
  • Monitoring carer visits using the Carer App and updating as needed
  • Working with Care and Quality Managers to align client and carer needs
  • Participating in team meetings and contributing to wider office operations
  • Occasionally participating in the back-up on-call rota after training

Why Join Heritage?
  • Competitive salary: €35,000-€40,000 depending on experience paid twice monthly.
  • Monday to Friday, 9:00 am - 5:00 pm schedule (no overtime or unsocial hours)
  • 22 days paid annual leave
  • One remote working day per week (following a probationary period; terms apply)
  • Free on-site parking
  • Employee Assistance Programme
  • Comprehensive induction and ongoing support
  • Funding for relevant professional development
  • Career advancement opportunities within the Virtue Integrated Care Group
  • Supportive, collaborative, and mission-driven team culture

Skills And Experience

We're looking for someone who is highly organised, calm under pressure, and genuinely enjoys supporting others. You'll thrive in a fast-paced, service-focused environment and enjoy working as part of a collaborative team.

Essential:
  • Minimum of 3 years' professional experience
  • At least 1 year in a busy office environment
  • 6-12 months' experience in scheduling or rostering (ideally in homecare or a similar setting)
  • Excellent spoken and written English
  • Strong telephone and interpersonal communication skills
  • Confident using IT systems, with the ability to learn new tools quickly
  • A proactive and practical approach to problem-solving and decision-making

Desirable:
  • Experience in homecare, healthcare, or community care sectors
  • Understanding of client/carer matching and the importance of continuity of care
  • A positive, resilient attitude and a solutions-focused mindset

INDDUNSeniority level
  • Seniority levelNot Applicable
Employment type
  • Employment typeFull-time
Job function
  • Job functionHealth Care Provider
  • IndustriesWellness and Fitness Services

Referrals increase your chances of interviewing at Heritage Homecare Dublin by 2x

Get notified about new Client Care Coordinator jobs in County Dublin, Ireland.

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 month ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin 2, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 19 hours ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin, County Dublin, Ireland 1 week ago

Dublin, County Dublin, Ireland 2 days ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin 1, County Dublin, Ireland 3 days ago

Dublin 8, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 5 days ago

Dublin, County Dublin, Ireland 23 hours ago

Dublin, County Dublin, Ireland 4 days ago

Dublin, County Dublin, Ireland 3 weeks ago

Dublin 1, County Dublin, Ireland €13.80-€13.80 2 weeks ago

Dublin, County Dublin, Ireland 4 hours ago

Dublin, County Dublin, Ireland 3 days ago

Dublin, County Dublin, Ireland 2 weeks ago

Dublin, County Dublin, Ireland 1 week ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Client Care Coordinator

    5 days ago

    Dublin, Dublin City, Ireland Hiberniahomecare Full time

    Join Our Team as a Client Care CoordinatorLocation: Dublin NorthSalary: Up to €38,000 (based on experience & qualifications)Hours: Monday–Friday, 9:00am to 5:00pm/8:00am to 4:00pm with 1-2 weekend days per month, 2 evenings per month.Base: Dublin North WestAbout UsAt Hibernia Home Care, we're passionate about delivering high-quality, person-centred care...

  • Client Care Coordinator

    6 days ago

    Dublin, Dublin City, Ireland Hiberniahomecare Full time

    Join Our Team as a Client Care Coordinator Location: Dublin North Salary: Up to €38,000 (based on experience & qualifications) Hours: Monday–Friday, 9:00am to 5:00pm/8:00am to 4:00pm with 1-2 weekend days per month, 2 evenings per month. Base: Dublin North West About UsAt Hibernia Home Care, we're passionate about delivering high-quality,...

  • Client Care Coordinator

    2 days ago

    Dublin, Dublin City, Ireland Heritage Homecare Limited Full time

    Client Care Coordinators - Sandyford and Dun LaoghaireJoin to apply for the Client Care Coordinators - Sandyford and Dun Laoghaire role at Heritage Homecare DublinClient Care Coordinators - Sandyford and Dun LaoghaireJoin to apply for the Client Care Coordinators - Sandyford and Dun Laoghaire role at Heritage Homecare DublinGet AI-powered advice on this job...

  • Client Care Coordinator

    3 weeks ago

    Dublin, Dublin City, Ireland Heritage Homecare Dublin Full time

    Location: Sandyford, Dublin 18Start Date: August 2025Job Type: Full-time, PermanentSalary: €35,000-€40,000 (depending on experience)Join a Team That Truly Makes a DifferenceAre you highly organised, a strong communicator, and looking to make a meaningful impact? We're recruiting a Client Care Coordinator to join our busy scheduling team in Sandyford....

  • Blanchardstown - Client Care Coordinator

    2 weeks ago

    Dublin, Dublin City, Ireland Hello Ag Full time

    Blanchardstown - Client Care CoordinatorAddress: Blanchardstown, Dublin, IrelandCompensation: $30,000.00 - $35,000.00/hourJob Description Platinum Homecare is the fastest growing homecare company in Ireland, with 10 Regional offices Nationwide.Our Mission is simply to create a more efficient method of providing care to those who need it most.We require an...

  • Client Care Coordinator/Administrator

    4 weeks ago

    Dublin, Dublin City, Ireland Comfort Keepers Ireland Full time

    Join to apply for the Client Care Coordinator/Administrator - Dublin North role at Comfort Keepers IrelandJoin to apply for the Client Care Coordinator/Administrator - Dublin North role at Comfort Keepers IrelandGet AI-powered advice on this job and more exclusive features.Join Comfort Keepers as a Client Care CoordinatorAre you passionate about making a...

  • South Dublin Client Care Coordinator

    2 days ago

    Dublin, Dublin City, Ireland beBeeCare Full time €35,000

    Job Title: Client Care CoordinatorWe are seeking a highly motivated and experienced Client Care Coordinator to manage care services for clients in South Dublin and Wicklow.This role involves coordinating and managing care services, liaising with clients, their families, and care professionals to ensure the highest level of care is provided.The ideal...

  • Client Care Co-ordinator South Dublin

    2 weeks ago

    Dublin, Dublin City, Ireland Hibernia Home Care Full time

    Join to apply for the Client Care Co-ordinator South Dublin role at Hibernia Home Care3 days ago Be among the first 25 applicantsJoin to apply for the Client Care Co-ordinator South Dublin role at Hibernia Home CareJob Title: Client Care Co-ordinatorOffice Location: Shankill and Kimmage Dublin 12Client Care Region - Dublin South East and WicklowJob...

  • Client Care Coordinato

    2 days ago

    Dublin, Dublin City, Ireland beBeeCare Full time €37,000 - €43,000

    Job Title: Client Care CoordinatorWe are seeking an experienced Client Care Coordinator to join our team. The successful candidate will be responsible for coordinating care assistants' schedules on a daily basis, addressing operational issues arising from customer care calls, and ensuring all clients have a permanent care team assigned to them.About the...

  • Client Support Coordinator

    2 weeks ago

    Dublin, Dublin City, Ireland Cpl Full time

    Client Support CoordinatorIn partnership with our client, CPL HealthCare is now looking to recruit the Client Support Coordinator in Dublin area.We are currently recruiting for a Client Support Coordinator to join our team on a permanent basis. If you are looking for a rewarding career within healthcare and strive to achieve excellent customer service please...