Financial Lines Underwriter

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American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

To contribute to the growth of the Financial Lines Profit Centre by underwriting new and renewal business; developing and maintaining relationships with new and existing brokers; assisting management with reporting; and working to carry out agreed FL strategies.

Accountabilities for the role:

• Meet individual underwriting expectations to help team achieve budgeted financial objectives.

Business Process:

• Underwrite within agreed decision making standards, limitations, and underwriting authority.
• Assess desirability of risk through analysis of submissions; regular contact with broker; thorough review of proposal; and review of claims history and general company information.
• Use designated Underwriting system(s) to streamline underwriting and information-tracking approach across Profit Centre. Input required data consistently and accurately.
• Provide support to our broker network in relation to our BusinessGuard+ products through our Rapidcover system.
• Provide accurate monthly Management information including, but not limited to, submissions, bind rate, average premium, and total premium as required.

Customer and Sales:

• Provide excellent service to brokers through consistent, timely, and proactive approach to underwriting.
• Exhibit sales orientated behaviours, defined by Management as: motivated, tenacious, focused, technically skilled, proactive, and accountable.
• Generate new business by expanding broker network, attending broker events, and building new relationships across the market.
• Provide training to brokers on FL products as required either on one – to – one basis or as group presentation.
• Provide support to broker by attending client meetings or providing client presentations as required.
• Work with PCM to execute sales plan in identification of brokers and products to target.
• Take responsibility for meeting individual new business targets set by PCM.
• Take responsibility for individual allocation of renewals.

People:

• Liaise with Commercial Operations Team as policy and/or booking issues arise.
• Build relationships with brokers by attending and organising regular broker events.
• Ensure all brokers and clients are treated fairly.
• Ensure customer-centric approach.

Reporting/Compliance/Technical:

• Progress towards achieving minimum competency level as required and within the necessary timeframe.
• Gain an understanding of relevant legislation, policy coverage, insurance program structures, risk management etc.
• Conduct peer reviews as required.
• Ensure compliance with key regulatory and risk management responsibilities.

What we're looking for:

• Ideally, some financial lines underwriting experience is desired; other relevant professional experience may substitute for financial lines underwriting experience.
• Strong interpersonal skills and team-spirited approach.
• Time management - ability to handle multiple priorities, organise work and meet deadlines.
• Strong analytical and technical skills.
• Ability to network and build relationships.
• Organizational skills.
• Customer and sales focused.
• Tenacious, motivated, proactive and willingness to learn.