Sports Operations Executive

Sports Operations Executive - Part - Time

Join to apply for the Sports Operations Executive - Part - Time role at Flutter UK & Ireland

Sports Operations Executive - Part - Time

Join to apply for the Sports Operations Executive - Part - Time role at Flutter UK & Ireland

Get AI-powered advice on this job and more exclusive features.

Flutter UKI are on the hunt for a passionate person to join our dynamic Trading Operations Team as an Associate Trading Operations Executive, on a part-time basis. This role will consist of three shifts per week, including some weekends and evenings.

We are the Flutter UK & Ireland Trading Team - we power performance, we think differently, and we drive the best customer experiences to keep our Paddy Power, Betfair and Sky Betting & Gaming brands at number one.

Trading Operations is an excellent place to advance your career, offering exposure to all parts of the Sportsbook and wider UKI division. You'll receive all the support you need to enhance and develop your skills in analytics, product management, people leadership, and beyond.

The Role

As an Associate Operations Executive in our Sports Team, you will be part of a dynamic new team that operates one of the most complex and innovative products in the betting industry. You will ensure the smooth functioning of our Sports products, from bet creation right through to issue resolution, making real-time decisions to enhance customer satisfaction and business performance.

You will play a key role in driving operational excellence while fostering a customer-obsessed culture and driving commercial performance.

What You'll Do

• You'll join a team that takes full end to end ownership of their operational area, spanning market creation, live management, settlement, post-settlement, issue resolution and retrospective reporting & analysis.
• You'll actively seek innovation, collaborating with colleagues to improve internal processes and offer exciting betting experiences to over 1 million customers.
• Applying critical thinking and a resourceful approach to problem solving, you'll focus on continuously improving the experience of our customers.
• This is a collaborative role, and you'll get the chance to work with teams like Tech, Trading, Commercial, Customer Service, Product, and many more to drive operational improvements.
  
  

What We're Looking For

• Someone who puts our "Customer First, Always" and prioritises the delivery of market- leading customer experiences.
• The ability to think critically, tackle problems creatively, and understand complex data to generate solutions in the face of a challenge.
• Strong organisational skills and attention to detail, ensuring all aspects of trading operations are meticulously handled.
• You'll be an adept communicator who actively seeks out and shares knowledge with colleagues and interacts in an inclusive way with the rest of the team.
• You'll have a growth mindset, with a passion for learning. You don't need to be an expert. We value curiosity and a desire to learn above all else.
  
  

Who We Are

We are Flutter UK & Ireland. Leaders in betting, gaming, and entertainment. We are the home of big-hitting brands including Sky Betting & Gaming, Paddy Power, Betfair and tombola.

We are thousands of colleagues. Across 6 locations. In 5 countries. We play as one trailblazing team.

Creating trusted entertainment for millions every week. Sharing ideas, expertise, and technology. Innovating in one of the most competitive and most regulated markets in the world.

As a division of Flutter Entertainment, we all work together to win.

What We'll Offer You

• Flexible ways of working – Hybrid work arrangement that supports your wellbeing.
• £1,000 learning fund
• Twice-yearly bonus (with part of it guaranteed)
• Pension contribution scheme
• Private healthcare
• Access to thousands of Udemy courses
• Invest via the Company Sharesave Scheme
• 16 hours paid volunteering time per year.
• Unlimited holiday
  
  

Flutter UK & Ireland is working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.

If you need any adjustments to make this role work for you let us know, and we'll see how we can accommodate them.Seniority level

• Seniority levelEntry level

Employment type

• Employment typePart-time

Job function

• Job functionOther
• IndustriesEntertainment Providers

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