Associate Director

Associate Director - Risk Adjustment Coding Quality Business Analysis

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Overview

We are seeking a highly motivated and analytical Associate Director - Risk Adjustment Coding Quality Business Analysis to join our team in Dublin, Ireland. In this critical role, you'll play a pivotal role in driving operational excellence across our global Risk Adjustment Coding program.

Responsibilities

• Dive Deep into Data: Establish robust data gathering processes and leverage your analytical expertise to identify trends, predict potential issues, and develop data-driven solutions for continuous program optimization.
• Unlock Data Insights: Partner closely with operations, business, and compliance partners to analyze data, identify trends, and translate complex information into actionable insights.
• Be a Global Connector: Collaborate with analysts across the globe, fostering knowledge sharing and ensuring alignment on improvement initiatives.
• Champion Continuous Improvement: Proactively identify opportunities for improvement, develop and implement effective solutions, and measure the impact of new processes.
• Lead Project Execution: Manage and drive cross-functional projects related to process improvement and tool implementation.
• Communicate with Impact: Deliver data-driven presentations and reports to clearly communicate insights and recommendations to senior leaders.
• Demonstrate strong leadership by mentoring members, fostering collaboration, and driving accountability across cross-functional teams.
• Foster a culture of continuous improvement by empowering teams to challenge assumptions, innovate solutions, and exceed performance targets.

Required Qualifications

• Bachelor's Degree or higher in business, operations or engineering related field or equivalent experience.
• Advanced proficiency with Microsoft Office including Excel and PowerPoint.
• Ability to navigate complex structures, influence stakeholders, and drive results.
• Data-Driven Problem Solving experience including using data analysis techniques (e.g., statistical analysis, data mining) to identify trends, root causes, and opportunities for improvement in coding processes.
• Ability to utilize problem-solving frameworks (e.g., DMAIC, Root Cause Analysis) to guide effective improvement initiatives.
• Project Management experience with a proven track record of successfully managing and executing projects on time and within budget.
• Ability to leverage data analysis and project management tools to optimize program execution.
• Proven leadership experience with the ability to influence stakeholders, manage high-performing teams, and drive strategic initiatives forward.
• Track record of successfully leading multidisciplinary teams in high-pressure environments, with a focus on collaboration, decision making and accountability.

Preferred Qualifications

• Process Improvement Certification - Lean Six Sigma, etc.
• Bachelor's Degree in Business Administration, Finance, Accounting, Engineering or a related field.
• Ability to design and perform insightful analyses as required to identify key business drivers of growth and efficiency / productivity, answer strategic questions and support delivery of internal business goals and client commitments.
• Experience in analysis of business processes and workflows, and providing evaluations, benchmarks, and/or process improvement recommendations.

Soft Skills

• High standards of accuracy and precision; highly organized.

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2025 Optum Services (Ireland) Limited. All rights reserved.

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