Investment Operations Manager

2 weeks ago

Dublin, Dublin City, Ireland SEI Investments (Europe) Ltd. Full time

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SEI Investments is a leading global provider of asset management and investment technology solutions. The company's innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people-focused organization which encourages and recognizes employee development as a critical component in providing excellent client service. An open, collaborative, and detail-oriented environment underpins this business objective.

Whilst the parent company has its principal offices in the United States, the SEI Group comprises operating subsidiaries in the EU, UK, Cayman Islands, and Canada. The SEI Group's operations in Ireland are carried out through three entities based in Dublin that manage proprietary UCITS and AIF funds, as well as provide administration and depositary services to funds established by third-party investment managers.

Position Description:

The Investment Operations Manager will oversee the Loan Operations team. The team's core responsibility is maintaining and processing all lifecycle events for Private Credit, managing client deliverables, and developing best-in-class processes to meet the evolving private loans market.

The manager will oversee a team of Loan operation SMEs who specialize in servicing private loans.

What you'll do:

  1. Manage all client and team deliverables, maintaining best practices.
  2. Create and implement operational standards and procedures across the team.
  3. Assist with the professional development of staff and supervisors.
  4. Be an SME on processing complex lifecycle events such as restructures.
  5. Stay abreast of current industry developments.
  6. Maintain good working relationships with clients, internal accounting teams, vendors, loan agents, and internal relationship managers across a global team.
  7. Manage resource planning of the team, including partnering with other teams.
  8. Train, coach, and mentor new employees; develop and motivate staff within their team.
  9. Ensure client service excellence and query resolution on a timely basis.
  10. Participate in and/or lead department initiatives and group projects, particularly those related to operating model improvements and operational efficiencies.

What you bring to the table:

  1. At least 10 years' experience in Alternative funds with a minimum of 5 years in private credit/loan operations; 4 of which should be at a supervisory or management level.
  2. Knowledge of portfolio accounting systems.
  3. Knowledge of Power BI, Alteryx automation tools is desirable.
  4. Degree in Accounting/Finance or a related field.

Attributes we value:

Strong written and oral communication skills, strong organizational and analytical skills, initiative and ownership of responsibilities, problem-solving abilities for complex activities, project management experience, and vendor management skills.

Benefits you can expect:

  • Healthcare for yourself, spouse, and dependents up to age 18.
  • Pension scheme, tax saver travel benefits, bike to work scheme, on-site gym with fitness classes and PT sessions.
  • Additional benefits include education assistance, competitive family and annual leave, paid volunteer days, life assurance, and employee share schemes.

We focus on work-life balance with a hybrid working model and flexible hours.

SEI is an Equal Opportunity Employer and so much more...

We value our people and invest in your success. We promote a healthy, motivated workforce, and benefits include private medical care, educational assistance, and work-life balance initiatives.

Job ID R0033562

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