Accommodation Manager
3 weeks ago
Join our historic 4-star hotel team in Eyre Square as an Accommodation Manager, overseeing the seamless operation of our guest rooms and public areas. Lead a dedicated team to maintain exceptional cleanliness standards and enhance guest experiences at Galway's landmark hotel since 1852.
Key Responsibilities:
- Team leadership: Supervise accommodation staff, manage rosters, and ensure compliance with SOPs
- Quality control: Conduct daily inspections of rooms/public areas, address maintenance issues, and uphold 4-star standards
- Guest satisfaction: Resolve complaints promptly and maintain effective communication with front office/reception teams
- Budget management: Oversee payroll, linen/cleaning supplies inventory, and cost-control measures
- Training: Develop staff skills through coaching and performance reviews
- Proven experience in hotel accommodation management (4-star/5-star preferred)
- Strong leadership, organizational, and problem-solving skills
- Knowledge of health/safety regulations and hospitality best practices
- Competitive salary with performance incentives.
- Career growth within the Choice Hotel Group.
- Staff benefits including meals, discounts, and staff discounts across the Choice Hotel Group.
- Supportive environment in a centrally located Galway landmark.
The Hardiman Hotel - Where tradition meets exceptional service.
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