Data Center Technician

5 days ago

Dublin, Dublin City, Ireland TN Ireland Full time

As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our Data Center environment, familiarize yourself with security and data management procedures, and accelerate your career growth in the process.

Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

QualificationsRequired Qualifications
  • Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

  • Years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
Responsibilities
  • Contributes to issue tracking through escalations, asking questions, and seeking guidance on timely resolution of issues from more experienced technicians.
  • Participates in daily safety briefings, completes required training aligned to the role and workload including safety training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use).
  • Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) while meeting established Service Level Agreements (SLAs) with guidance from other technicians.
  • Complies with security and data management procedures and policies with guidance from other technicians and completes the required security training.
  • Maintains a strong client focus to understand the impact of their work when completing tickets and assigned tasks.
  • Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work.
  • Has pride and a sense of accountability for the service quality, completeness, and ownership of the data center facilities.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work:

  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect
#J-18808-Ljbffr

  • Data Center Technician

    2 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician (Saudi National Only)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.In other words, we're the people who keep the cloud running.We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Data Center Technician

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician (Saudi National Only)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Data Center Technician

    2 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician , Data Center OperationsWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of Data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.You will be...

  • Data Center Technician

    2 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician , Data Center OperationsWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of Data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.You will be...

  • Data Center Technician Specialist

    1 day ago

    Dublin, Dublin City, Ireland Microsoft Power Platform Community Full time

    OverviewAt Microsoft Power Platform Community, we're committed to delivering the best cloud services for our customers. As a Data Center Technician, you will play a key role in ensuring the smooth operation of our global data center infrastructure.We have an exciting opportunity for a skilled Data Center Technician to join our team. In this role, you will be...

  • Data Center Technician

    17 hours ago

    Dublin, Dublin City, Ireland Amazon Full time

    This role is a unique opportunity to work in some of the most cutting edge data centers in the world.Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and...

  • Data Center Technician

    7 days ago

    Dublin, Dublin City, Ireland Microsoft Full time

    As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our...

  • Data Center Technician

    7 days ago

    Dublin, Dublin City, Ireland Microsoft Corporation Full time

    As a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding of our...

  • Data Center Technician

    6 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and...

  • Data Center Technician

    2 days ago

    Dublin, Dublin City, Ireland Amazon Full time

    This role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.A Data Center Technician will work as part of the Operations team whose primary responsibility is the maintenance and...

  • Data Center Technician

    1 week ago

    Dublin, Dublin City, Ireland Microsoft Power Platform Community Full time

    OverviewAs a Microsoft Data Center Technician (DCT), you will develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment under the guidance of more experienced Data Center colleagues. This opportunity will allow you to develop an understanding...

  • Data Center Technician

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician (Saudi National Only)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Data Center Technician

    4 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician (Saudi National Only)AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have...

  • Data Center Technician Manager

    7 days ago

    Dublin, Dublin City, Ireland Microsoft Corporation Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or City and state must be separated by a comma followed by a space (e.g., Houston, TX ) Microsoft Corporation Data Center Technician Manager in Dublin, Ireland As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing...

  • Data Center Technician

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician, Data Center OperationsWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of Data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.You will be...

  • Data Center Technician

    3 weeks ago

    Dublin, Dublin City, Ireland Amazon Full time

    Data Center Technician, Data Center OperationsWe are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of Data center infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems.You will be...

  • Data Center Operations Technician

    7 days ago

    Dublin, Dublin City, Ireland ENGINEERINGUK Full time

    About the RoleThe Data Center Technician will play a crucial part in ensuring the smooth operation of our data centers. This includes performing routine server hardware repairs, carrying out network and OS-related repairs, and engaging with cross-functional teams.As a shift-based position, you will operate on a 24*7 rotation, working closely with Smart Hands...

  • Data Center Technician Manager

    7 days ago

    Dublin, Dublin City, Ireland Microsoft Corporation Full time

    Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122 ). City and state must be separated by a comma followed by a space (e.g., Houston, TX )Microsoft Corporation Data Center Technician Manager in Dublin, IrelandAs a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians,...

  • Data Center Technician Role

    7 days ago

    Dublin, Dublin City, Ireland Microsoft Full time

    About the Company Microsoft's mission is to empower every person and every organization on the planet to achieve more. We build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32...

  • Data Center Technician

    1 week ago

    Dublin, Dublin City, Ireland Amazon Full time

    Job ID: 2935563 | Amazon Data Services Ireland LimitedThis role is a unique opportunity to work in some of the most cutting edge data centers in the world. Amazon data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in the region.A Data Center Technician will work as part of the Operations team...