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Insurance Sales Team Leader

1 month ago


The Municipal District of Dundalk, Ireland Radius Limited Full time

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The role of the InsuranceSales Team Leader is really important to us. You will be responsible for building and mentoring a high-performing team, with a particular emphasis on onboarding and training new team members to ensure consistency, confidence, and compliance from day one.

We would love to welcome you to our Dundalk office, working hours of Monday-Thursday 8:30am – 5:00pm and 8:30am – 4:30pm on Fridays

Your responsibilities day to day will be…

  • Lead, coach, and motivate a team of insurance sales agents to meet and exceed individual and team sales targets.
  • Monitor daily, weekly, and monthly performance metrics and provide regular feedback and support.
  • Ensure all sales activities are aligned with company values and regulatory standards (e.g. Central Bank of Ireland requirements).
  • Working with the Sales Manager to manage and optimise the sales pipeline from various lead sources.
  • Develop and implement a structured onboarding programme for new starters, tailored to both entry-level and experienced hires.
  • Deliver engaging training sessions covering product knowledge, sales techniques, systems usage, compliance, and customer service best practices.
  • Conduct regular skills gap analyses and develop tailored training interventions.
  • Act as the primary mentor and support point of contact for new entrants during their induction period and probation.
  • Collaborate with relevant members of the management, People & Compliance teams to ensure onboarding and training materials remain current and fully aligned with regulatory requirements.
  • Provide feedback to higher management on onboarding outcomes and suggest improvements based on measurable KPIs (e.g. time to competence, retention rates).
  • Ownership of team KPIs, setting team member targets accordingly (you will be responsible for ensuring the overall team target is reached and this may include selling yourself).
  • Identify and implement best practices across the sales function to streamline processes and improve productivity.
  • Commit to your own continuous personal development (including but not limited to regulatory requirements).
Job Description

The role of the InsuranceSales Team Leader is really important to us. You will be responsible for building and mentoring a high-performing team, with a particular emphasis on onboarding and training new team members to ensure consistency, confidence, and compliance from day one.

We would love to welcome you to our Dundalk office, working hours of Monday-Thursday 8:30am – 5:00pm and 8:30am – 4:30pm on Fridays

Your responsibilities day to day will be…

  • Lead, coach, and motivate a team of insurance sales agents to meet and exceed individual and team sales targets.
  • Monitor daily, weekly, and monthly performance metrics and provide regular feedback and support.
  • Ensure all sales activities are aligned with company values and regulatory standards (e.g. Central Bank of Ireland requirements).
  • Working with the Sales Manager to manage and optimise the sales pipeline from various lead sources.
  • Develop and implement a structured onboarding programme for new starters, tailored to both entry-level and experienced hires.
  • Deliver engaging training sessions covering product knowledge, sales techniques, systems usage, compliance, and customer service best practices.
  • Conduct regular skills gap analyses and develop tailored training interventions.
  • Act as the primary mentor and support point of contact for new entrants during their induction period and probation.
  • Collaborate with relevant members of the management, People & Compliance teams to ensure onboarding and training materials remain current and fully aligned with regulatory requirements.
  • Provide feedback to higher management on onboarding outcomes and suggest improvements based on measurable KPIs (e.g. time to competence, retention rates).
  • Ownership of team KPIs, setting team member targets accordingly (you will be responsible for ensuring the overall team target is reached and this may include selling yourself).
  • Identify and implement best practices across the sales function to streamline processes and improve productivity.
  • Commit to your own continuous personal development (including but not limited to regulatory requirements).
Qualifications
  • Proven experience in a sales / leadership role within the insurance industry.
  • Strong understanding of the Irish insurance market, products, and regulatory framework.
  • Excellent communication, coaching, and people development skills.
  • Ability to motivate and inspire team members to reach their full potential.
  • Strong organisational skills and the ability to manage competing priorities.
  • Proficient in CRM and sales reporting tools (such as Salesforce & Applied Relay).
  • A minimum APA qualification in General Insurance required as a minimum (CIP or higher qualification desirable or commitment to completing same).
  • Knowledge of a range of general insurance products, particularly, non-motor (commercial business).
Additional Information


• A friendly culture that mirrors our proposition to our customers.


• A fast-growing organisation that defines itself as being agile and innovative


• A drive for continuous improvement, which you will be empowered to get behind from day one.


• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with a good range of core benefits:

  • 25 days annual leave entitlement (in addition to public holidays)
  • Opt-in pension scheme (employer will match up to 5%)
  • Life assurance benefit
  • €48,400 included OTE (commission Uncapped)

Still Curious?

If you feel we are a good match for each other, you can apply online now

If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via[emailprotected] .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

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