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Team Leader
1 month ago
We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful cardfactory family and help fulfill this mission.
With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving commercial growth and fostering a team culture centered around exceptional customer service. You will lead store teams in the absence of the Store Manager and ensure high standards and service excellence every day.
The Ideal Candidate- Passionate about celebrating our customers' life moments.
- Customer-centric with a drive for excellent service.
- Demonstrates strong leadership skills.
- Positive, forward-thinking attitude.
- Comfortable analyzing store performance data.
- Commercially minded.
- Engaging and enthusiastic team player.
Welcome to cardfactory— the UK's largest independent gift and greetings card retailer with over 1,000 stores. We are thriving and committed to providing local jobs, quality products at affordable prices, and a friendly, progressive work environment.
We value our employees' commitment and offer career progression opportunities. Our management style is open and honest, encouraging contributions at all levels.
What's in it for you?
- Mycardfactory discounts on holidays, shopping, mobile plans, and more.
- 30 days holiday including bank holidays.
- Group Life Assurance (eligibility applies).
- Employee Assistance Programme.
- Length of service loyalty awards.
- Opportunity to apply for Retail Apprenticeships.
- Access to learning and development resources.
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