Housing Officer

2 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Client:

Tuath Housing Association

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

6f848b12c8e5

Job Views:

2

Posted:

15.03.2025

Expiry Date:

29.04.2025

Job Description:

About Us:

Tuath Housing has provided safe, secure and affordable housing since 2006. A lot has changed over the years, but our values remain the same. In partnership with Key Stakeholders, our main focus is on delivering more quality homes to more people and providing an outstanding Customer experience to our 37,000 residents. Working with Tuath Housing is different because we make a difference.

Our People and Culture:

Our employees benefit from a positive working culture, learning and development opportunities, and an extensive benefits package which includes:

  • 24 days annual leave
  • Attractive salaries commensurate with experience
  • Pension scheme, bike-to-work scheme and a wellness allowance
  • Career development opportunities and a study aids scheme
  • Access to an Employee Assistance Program
  • Flexible working and an excellent work-life balance package

Tuath Housing are accredited with the Silver Award from Investors for Diversity and are committed to promoting a diverse and respectful workplace reflective of all cultures, nationalities, backgrounds, genders, members of the LGBTQ+ community and people from traditionally marginalised backgrounds.

Tuath is committed to embedding environmental, social and governance (ESG) considerations into every aspect of the business, and to implementing a business plan that emphasises social responsibility throughout our operations. By tracking Tuath's ESG achievements, we can lead the way in making the affordable housing sector in Ireland more sustainable.

If you are driven to make a difference and believe that everybody needs a home, Tuath is waiting to hear from you.

Position Summary:

The Housing Services Coordinator is responsible for managing a portfolio of properties under the direction of the Housing Services Manager. They deal with all aspects of housing management including property viewings, allocations, lettings, rent collection, repairs, tenant disputes and customer care for residents in a responsive, efficient and quality manner.

The successful candidate will:

  • Deal with all aspects of housing management, including property viewings, allocations, lettings, rent collection, repairs and tenant disputes.
  • Liaise with Local Authorities and developers in relation to handovers and to complete pre- and post-handover tasks.
  • Manage incidents of anti-social behaviour, breach of tenancies and dispute preparation for the Residential Tenancies Board.
  • Liaise with external stakeholders regarding design and improvement proposals.
  • Attend court hearings on behalf of the Association if required.
  • Liaise with residents and community groups to encourage participation, involvement and community integration.

Person specification:

  • Relevant third level qualification in Housing Studies, Property Management, or related discipline.
  • Own vehicle and full clean driving license required.
  • Good understanding of MS Office.
  • At least 2 years' experience in a housing management environment.
  • Experience of core housing management tasks.
  • Experience of working with the public in a customer-oriented environment.
  • Experience of community work.
  • Knowledge of GDPR, RTB Legislation and Regulation requirements.
  • Excellent communication, interpersonal and relationship-building skills.
  • Ability to work effectively as part of a team and independently.
  • Good organisational and time-management skills.
  • To participate on forums/working groups/committees as required.
  • Promote a culture which is supportive of excellent service delivery and meets Tuath Housing's vision, mission, and values.
  • To positively promote a sustainable organisation, helping to reduce our environmental impact and participate in sustainable initiatives across Tuath Housing.

Working for Tuath Housing:

  • Attractive salary commensurate with experience
  • 24 days annual leave
  • Service leave
  • Organisational performance bonus
  • Sick leave
  • Wellness allowance
  • Employee assistance program
  • Employee Green Team
  • Sports & Social Club
  • Work-life balance package

Please do not submit your application as a Google Doc as it cannot be submitted properly and will not be reviewed. PDF / Word format preferred.

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