Cafe Assistant

2 weeks ago

Galway, Galway, Ireland SuperValu Full time
Overview

Main purpose of the role: Ensure the caf operates efficiently and effectively and provide our customers with the very best customer service at all times.

Ideal candidate
  • Previous experience in the hospitality sector (caf, restaurant, hotel) an advantage;
  • Barista experience is desirable but not essential;
  • Previous customer service experience is an advantage;
  • Passion for food, coffee and ability to inspire customers;
Main duties
  • Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;
  • Always ensure that customer satisfaction is the number one priority by greeting each customer as if it's their first visit to the caf and consistently deliver an exceptional service;
  • Adhere to all standards required including the policies, procedures, instructions and guidelines set out for the caf;
  • Assist customers to improve their knowledge of our food and beverages;
  • Deal with all customer queries efficiently, professionally and in line with store/caf policy;
  • Merchandise and present the caf to the highest standard at all time and in accordance with relevant guidelines;
  • Ensure that all areas of the caf/your area are kept clean and tidy to the required food safety standards.

Please note that the start and finish times stated are only an approximate.


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