Spa Manager
7 days ago
We are inviting applications for a Full Time Spa Manager to join our Luxury Spa here at Tulfarris Hotel & Golf Resort
Your role as Spa Manager is to oversee all aspects of our day spa. In this position, you will hire, train staff members & perform treatments, delegate tasks to staff and set schedules in line with your department's budget.
We are excited for you to help operate our Stunning Spa and to ensure your team delivers an exceptional, luxurious experience in a professional, warm, clean, inviting environment.
Knowledge & Requirements:
- Have an ITEC, CIBTAC or CIDESCO qualification are essential
- A minimum of 2 years Spa Management or Salon experience
- Experience in Body and Facial treatments.
- Product knowledge with the award-winning product Elemis is an advantage but not essential.
- Ability to manage budgets, lead a dedicated team, and spearhead marketing efforts.
- Experience working with the beauty system Phorest is an advantage but not essential.
- Strong managerial/business development skills.
Personal Qualities
- Must be client-focused with excellent customer service skills
- Must present a professional image at all times
- Excellent interpersonal skills
- Be self-motivated, being able to work alone with good personal organization
- Possess the ability to show a positive attitude towards clients and colleagues at all times
- Have a true passion for the role
- Must have excellent communication skills with the ability and confidence to upsell
Duties include but are not exclusive to:
- To provide an exceptional customer journey to all clients
- Perform highly skilled treatments as per in-house training procedures
- To conduct thorough consultations with each client
- Offer your expert home care advice and recommendations
- Maintain the highest level of cleanliness of your treatment room
- Assist other team members in their roles
- Stock-take of treatment room products each month, to ensure a consistent level of stock in each treatment room
- Follow stock rotation, aware of product usage and waste prevention
- To always maintain professionalism & courtesy both to guests & to colleagues
- To maintain time management & organization as set out per day.
- To comply with statutory legal requirements for Health & Safety, Fire, Hygiene and Employment
- To assist with reception duties when required
- To maintain guest privacy and confidentiality at all times
- To attend and participate in spa meetings and training when required.
Our Hotel
More than just a hotel. Tulfarris is one of the most picturesque hotels in Wicklow. You can become part of the team that looks after our deluxe guest bedrooms with spectacular views. Our luxurious hotel consists of 89 guest rooms and 3 self-catering lodges with their own unique story and style which provide the perfect setting for weddings and all sorts of special events. The Brasserie and The Fairways Restaurant serve an array of delicious food in a relaxing environment which boasts panoramic views across our golf course, the Blessington Lakes and Wicklow Mountains. Located just 45 minutes from Dublin City and 25 minutes from the M50, the hotel is easily accessible.
Why Work With Us?
We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.
Just some of the benefits of working with us:
- Excellent working environment
- Friends and family stay over specials
- Employee of the month awards
- Summer BBQ and Christmas party
- Employee Assistance Programme
- Bike to work scheme
- Parking onsite
- Training & Development opportunities
- Career progression opportunities
Tulfarris Hotel & Golf Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Please note, we are only accepting applications from persons who have the permission/right to live and work without restriction in Ireland.
Tulfarris Hotel & Golf Resort - #MoreThanJustaHotel
To Apply
If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you
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