Product Manager

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Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

In healthcare, evolution doesn't just happen. It takes innovation, imagination, and a passion for solving problems in new and better ways. And innovation is taking place at a lightning-fast pace every day at Optum. As the fastest growing part of the UnitedHealth Group family of businesses, we're expanding our team in Ireland and creating excellent opportunities for those who want greater purpose and more impact in their work. We'll provide the investment, support, and resources to advance your career. You'll provide the talent, ambition, and drive.

As a Product Manager, within Clinical Solutions - Prospective Risk and Quality Service, you will be a Product Owner of one or more scrum teams and be responsible for functioning as the voice of the customer within product engineering teams to ensure the specification, prioritization, delivery, and commercialization of RQ products.

You will deliver on product strategy and vision, leading the strategic build of our data and analytics capabilities utilizing agile delivery process. The role is associated with the Optum Insight technology teams that provide prospective, concurrent, and retrospective quality and risk evaluations for Medicare, Medicare Advantage, ACA, and Medicaid plan members across UHC, Optum Health and other Commercial Payers.

As a Product Manager in this area, you will ensure the delivery of marketable capabilities, and engage with key stakeholders to define, document, and prioritize features and collaborate with the agile scrums team to deliver. By converting requirements to technical requirements, define acceptance criteria across various initiative levels for internal products whilst focusing on Falcon AI commercialization.

You must have excellent communication, organization, documentation, and presentation skills, and positive energy. You must be able to identify, facilitate, and drive a business solution to completion, along with the technical and business competency to ensure the correct outcome.

Schedule: Full-time position with standard working hours of Monday - Friday, 9am - 5pm.

Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin or Letterkenny office and telecommuting from a home-based office in a hybrid work model.

Primary Responsibilities

• Product owner of one or more scrum teams
• Work with product manager to obtain voice of customer (VOC) and identify capabilities to add to the product
• Aid in the prioritization of capabilities and features
• Deconstruct features into user stories to be executed by the scrum teams
• Produce a healthy backlog by grooming four sprints worth of user's stories
• Prioritize backlog based on priority established by the product manager
• Define and provide direction for user experience and user interface
• Conduct Voice of Customer (VOC) research and interviews to define product capabilities and features
• Create user documentation and internal marketing material for product promotion
  
  

You will be rewarded and recognised for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

Required Qualifications

• Bachelor's Degree (or higher) OR equivalent experience
• Product management experience
• Healthcare experience or any related domain
• Experience working in the healthcare analytics space on clinical and claims data sources
• Experience in agile software development methodologies, and collaborating with cross-functional product owners, data scientists, business SMEs and agile engineering teams
• Product owner experience on an Agile scrum team
• Experience writing features and user stories
• Experience writing end-user documentation
• Experience developing marketing material
  
  

Preferred Qualifications

• Experience with US healthcare and healthcare claims data
• Subject matter experience in US CMS quality and risk programs
• Subject matter expertise in the Risk Adjustment space
• Experience with the specification, delivery, and commercialization of AI products
• Experience working on cloud-based, enterprise applications with analytics components
• Experience working with Data Science teams developing clinical analytical components
• Previous product owner experience on an Agile scrum team
• SAFe Product Owner/Product Manager (POPM) or other relevant certifications.
• Product owner or equivalent certification
• Experience with product management tools like Aha, Rally, and GitHub
• Understanding of architecture principles and DevOps methodology
• Experience with integration testing/automation practices
• Ability to identify training needs, coach, and mentor teams
  
  

Soft Skills

• Written and verbal communication skills with experience presenting
  
  

Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application.

All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalised groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. 2025 Optum Services (Ireland) Limited. All rights reserved.

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