Technical Writer

2 weeks ago

Cork, Cork, Ireland Johnson Controls Full time
What You Will Do

Johnson Controls is a smart buildings company. We provide complete hardware and software solutions to make buildings safer, more comfortable, and more efficient.

Our Technical Writing org consists of 60+ writers at all experience levels. We do more than just write. As a uniquely large technical communication department, we have built our own DocOps processes: authoring tooling, publishing platform, CCMS, style guide, review/editing, illustration, patents. The majority of our content is authored in DITA XML but we also support other authoring tools such as InDesign, Framemaker and Madcap Flare.

The Technical Writing org have a track record of innovation within the company. We have won innovation competitions and had several patents granted.

How You Will Do It
  • Creating content for a business unit supporting program releases under the guidance of more senior team members
  • Working closely with teams of engineers, developers, product management, marketing across the world
  • Creating content in DITA xml and content management systems
  • Creating technical illustrations
  • Providing DocOps support. You will have the opportunity to support one of our process teams.

What We Look For
  • Ability to work from the Cork office three days per week
  • Educational background in English, Journalism, Technical Communications, Languages, Software & Hardware Engineering, Multimedia or Science
  • Excellent communication and interpersonal skills. You will be working closely with the development and product management teams
  • Ability to plan your workload and multi-task
  • Technical illustration skills: Photoshop and Illustrator or similar

Desired Skills
  • Experience with topic-based writing, preferably DITA xml
  • Document control and revisioning in content management or version control systems
  • Technically skilled. Knowledge of scripting languages, APIs, SQL is desired.

What We Offer
  • Welcoming, collaborative and connected work culture, access to Employee Assistance Program (EAP), hybrid working, health care, pension scheme, paid maternity/paternity, employee education, 23 days of paid holidays, sports & social club and many more

#Gosia

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