Reservations Supervisor

4 weeks ago

Cork, Cork, Ireland RedChair Recruitment Full time

Red Chair Recruitment are currently looking for an experienced Reservations Supervisor for one of our clients, a 4* hotel based in Tralee, Co. Kerry.

This role is a 8-12 week full time contract.

You will be the first point of contact for guests and play a crucial role in delivering exceptional customer service. While also being responsible for ensuring a smooth check-in and check-out process, managing reservations, coordinating with various hotel departments, and providing information and assistance to guests.

REQUIREMENTS

  • At least 2 years of hotel reservations experience essential.
  • Experience with group and tour bookings to include book-outs.
  • Liaising with tour operators, coach companies and tour agents.
  • Ability to multitask and work in a fast-paced environment.
  • Provide exceptional customer service to enhance the experience to guests, tour groups and customers throughout their stay.
  • Experience with using hotel software such as Hotsoft and Opera.
  • To be well presented with a polite and professional manner.
  • Excellent organization, communication and time management skills.
  • Flexible approach to working hours as this role includes mornings, evenings, and weekends.

PACKAGE ON OFFER

  • Competitive hourly rate of €15.00 – €20.00 per hour dependent on experience.
  • Free parking & meals on duty.
  • Other benefits to be discussed in interview.

If you have the necessary Reservations experience and are interested in this position, please feel free to apply or send your CV directly to Neil onneil@redchair.ie alternatively you can contact Neil on 064-662-2007 / 086-468-1288 to discuss further.

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