Quality Control Program Manager, QAQC

3 weeks ago

Dublin, Dublin City, Ireland Amazon Full time

Job ID: 2893207 | Amazon Data Services Ireland Limited

Amazon is looking for a Data Center Quality Control Program Manager (QCPM) to develop and execute a new, owner-led quality control program for the entire data centre life-cycle (construction, final inspection/testing/commissioning, customer turnover, warranty). The QCPM will create the foundation for the build control program and lead developing a team of build quality control professionals.
The QCPM will work on some of the most technical, cost-efficient, and fast-paced data centre construction projects in the world. The successful candidate will be obsessed with customers and quality improvement, detailed and data-driven, and will be hands-on and committed to creating, launching, and improving a world-class construction quality control program.
At Amazon, we are a global team responsible for the design, construction, testing and operation of industry-leading data centre facilities. You will work with a team of motivated, intelligent, and driven professionals dedicated to providing data centres for our customers.

Key job responsibilities
  1. Lead the implementation of QAQC processes throughout data centre construction projects, from pre-design to turnover phases and beyond.
  2. Review design documents and provide feedback on constructability, maintainability, and quality assurance measures.
  3. Develop and maintain quality control plans, factory/field inspection checklists, and relevant documentation.
  4. Conduct onsite QAQC inspections for installation activities, ensuring compliance with AWS standards and specifications.
  5. Coordinate with third-party Quality Control Agents/Vendors (QCA) to ensure comprehensive QAQC.
  6. Facilitate regular QC meetings with stakeholders to review and address quality-related issues.
  7. Monitor and report on quality metrics and Key Performance Indicators (KPIs) throughout the project lifecycle.
  8. Identify, document, and track quality defects or non-conformances, ensuring timely resolution.
  9. Compile and deliver comprehensive quality control turnover packages for each project phase.
  10. Conduct final quality reviews and walkthroughs with key stakeholders prior to project handover.
  11. Facilitate knowledge transfer to end customers on QAQC processes and lessons learned.
  12. Contribute to continuous improvement initiatives by analysing quality data and proposing process enhancements.
  13. Collaborate with cross-functional teams including Construction Management, Commissioning, and Data Center Engineering Operations to ensure seamless project execution.
  14. Stay current with industry best practices and AWS-specific quality standards, incorporating them into quality control processes.
BASIC QUALIFICATIONS
  1. Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
  2. 5+ years experience in quality control, construction management, or related field, preferably in data centre or critical infrastructure projects.
  3. Strong understanding of construction processes, mechanical and electrical systems, and quality control methodologies.
  4. Excellent analytical and problem-solving skills with attention to detail.
  5. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
  6. Proficiency in Microsoft Office Suite and familiarity with project management software (e.g., Procore).
  7. Knowledge of industry standards and best practices related to construction quality control.
Physical Requirements
  1. Walk job sites in uneven terrain.
  2. Work at heights and from ladders.
  3. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl.
  4. Carry objects weighing up to 49 pounds for short distances.
  5. Work shifts longer than eight hours in duration with potential for night and weekends.
  6. Respond to off hour emergency calls.
  7. Reach and stretch to position equipment and fixtures while maintaining balance.
  8. Bend or twist the body into unusual positions while working.
  9. Ability to manipulate small wires and objects easily.
  10. Work in a noisy environment.
  11. Work in environments that are colder or hotter than a normal office environment.
PREFERRED QUALIFICATIONS
  1. Professional certifications such as Certified Quality Engineer (CQE) or Project Management Professional (PMP) or Professional Engineer (PE).
  2. Experience with data center infrastructure and critical systems or those with related complexity.
  3. Familiarity with AWS infrastructure and cloud computing concepts.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

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