Retail Team Leader
4 weeks ago
Retail Team Leader - Naas
Choice Stores is a leading retailer known for its commitment to quality, value, and outstanding customer service, while creating a positive, supportive environment for our teams. As we continue to grow, we are looking for a proactive and motivated Team Leader to join our team. This role is perfect for someone with a strong leadership spirit and a desire to advance their retail career.
What we offer:- Competitive salary and incentives
- Generous employee discount
- Opportunity for career growth and development
- Educational opportunities
- A dynamic and supportive work environment
- Employee Assistance Programme
- 20 days annual leave
- Cycle to Work scheme
- Lead, motivate, and support the team to ensure targets are met and exceeded
- Provide hands-on coaching and guidance to team members, ensuring high standards of customer service
- Assist in daily store operations, including stock replenishment, merchandising, and store layout
- Act as a point of contact for customers, resolving any issues or complaints professionally and efficiently
- Support staff recruitment, training, and performance management
- Drive sales initiatives, promotions, and in-store activities to maximize business performance
- Help maintain a positive, energetic, and collaborative team environment
- Ensure store compliance with health, safety, and company policies
- Previous retail experience, with some leadership or supervisory experience, ideally in an FMCG/Big Box retail setting
- Strong communication and interpersonal skills, with the ability to inspire and lead a team
- A proactive, positive attitude and ability to take ownership of tasks
- Exceptional customer service skills with a passion for retail
- Strong organizational and problem-solving abilities
- Ability to handle multiple tasks and manage time effectively
- Flexibility to work early mornings, evenings, and weekends
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