GenAI Product Analyst

Overview

Be part of something groundbreaking. At AIG, we are making long-term investments in a brand-new, innovative Generative AI team designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond. We need your help as we build world-class products and explore fresh approaches to data-driven innovation.

With the support and investment needed to explore new frontiers in generative AI, you'll work alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers. This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles, and your guidance and collaboration will be critical to its success.

If you're excited by the opportunity to create meaningful impact at scale, we'd love to hear from you.

Who We Are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions. As a GenAI Product Analyst you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you're looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How You Will Create Impact

As a GenAI Product Analyst at AIG, you will support the development and delivery of innovative AI solutions, helping AIG become a leader in applying Generative AI to solve complex business challenges. You will shape a newly formed team with the resources and support to explore fresh, creative approaches. This role will help transform how data drives innovation, creating smarter, more efficient, and personalized solutions that set new industry standards.

Your Responsibilities Include

• Perform product performance baselining, articulate OKRs, and establish product goals in relation to current performance.
• Advocate for customer needs in defining innovative digital solutions and product vision that drive business value.
• Conduct research to identify user personas, pain points, and journeys; analyze this information (A/B testing, concept testing, data analysis) to inform product development.
• Drive prioritization of product features for future releases of one or multiple delivery teams based on commercial, user, and strategic priorities; maintain documentation (e.g., feature lists, user stories, roadmaps).
• Provide insights and drive quantitative and qualitative analysis on emerging trends in technology, products, markets, and competitors to inform direction and roadmap.
• Act as a champion for the MVP approach, focusing on feasible, viable, and desirable solutions.
• Balance multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
• Collaborate with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
• Lead the development of business cases, operating plans, and proposals for new initiatives.
• Communicate and monitor progress with regular KPI reporting.

What Is Needed To Be Successful

• Experience launching data-driven digital products or feature releases and articulating product vision aligned with strategic goals.
• Track record conducting field/user research to validate goals and behaviors; use data to inform feature prioritization in line with user needs, and commercial/strategic priorities.
• Good understanding of LEAN and design thinking methodologies.
• Experience analyzing market and industry trends and conducting competitor analysis; proficiency with analytics tools and methods.
• Experience supporting or leading sprint planning, developing epics and user stories, and managing product backlog.
• Collaborative, with experience working with cross-functional product teams; familiar with agile/scrum methodologies.
• Ability to excel in a fast-paced, service-oriented environment with strong time-management skills.
• Self-motivated with independent initiative and creative problem-solving abilities.
• Strong written and verbal communication skills to convey thought leadership and influence senior executives.

It would be nice if…

• Experience in financial services or insurance (4+ years).
• You are passionate about innovation and new technologies, specifically within AI and GenAI.

Culture and Equal Opportunity

At AIG, we value in-person collaboration as a vital part of our culture. We foster a culture of inclusion and belonging and are committed to equal opportunity for all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. If you need a reasonable accommodation during the application process, please contact candidatecare@aig.com.

Benefits

We offer a Total Rewards Program that focuses on health, wellbeing, financial security, and professional development.

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