Information Officer

3 weeks ago

Dublin, Dublin City, Ireland Citizens Information Board Full time

Information Officer

Permanent, Part Time, 17.5 per week, Dublin South CIS

Dublin South Citizens Information Service is currently seeking to recruit a Permanent, Part Time Information Officer for its Crumlin and Tallaght offices

Key tasks for the post include the direct delivery of information, advice, advocacy and referral services, and liaison with other service providers, both statutory and voluntary.

Excellent communication skills, a good level of research and IT skills, and a Leaving Certificate and/or equivalent of education are required. Ideally, applicants will also hold a higher-level qualification in relevant field of study, (e.g. social policy, human rights, social work/social care practice, legal qualification etc.), and / or substantial previous work experience in a busy information/advice/advocacy environment.

  • Permanent Post: This is a permanent position, subject to completion of a six-month probationary period.
  • Full Time Salary Scale: €32,270 - €49,234 including 2 x LSIs, long serving increments (pro rata for part-time staff).
  • Annual leave entitlement: 23 – 25 days (after 5 years' service).
  • Pension: There is a pension scheme is in place where 5% is contributed by the employee and 7% by the employer. Membership of the pension scheme is mandatory.
  • Incremental Credit: It is expected that all new entrants to Dublin South Citizens Information Service will be appointed at point one of the salary scale. However, Dublin South CIS operates an incremental credit process for appointments higher than point one. This process is applicable to new entrants into Dublin South CIS. Incremental credit criteria, based on the competencies for the role, are assessed against employment history as laid out in the application form only. A request for incremental credit from a successful candidate must be made within the first 3 months of employment. The decision on whether to award incremental credit or not is a decision made by the Board and is subject to the availability of funding.

Applications must be made on the relevant application form and sent to:

Email DublinSouthRecruit@citinfo.ie

Closing date: 5pm on Tuesday, 24th June 2025 (late applications will not be accepted).

A detailed job description and application form together with further information on CIS can be accessed at:

Download the Application Form (docx)

Download the Candidate Pack(pdf)

For Details On How Your Personal Data Will Be Used As Part Of This Process Our Data Protection Notice For Job Applicants Is Available At

http://www.citizensinformationboard.ie/en/data_protection/cib.html

Dublin South Citizens Information Service is an equal opportunities employer.

Citizens Information Services are funded and supported by the Citizens Information Board.

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