Senior Product Designer

3 weeks ago

Dublin, Dublin City, Ireland TN Ireland Full time

Social network you want to login/join with:

Client:

Intercom

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

4244499665d2

Job Views:

1

Posted:

26.03.2025

Expiry Date:

10.05.2025

Job Description:

Intercom was founded in 2011 to change the standard of customer service online. Our AI-first customer service platform is a totally new way to deliver customer service and is designed to transform the way businesses interact with their customers through AI. We help businesses provide instant and exceptional service to their customers and maximize their support agents' productivity, efficiency, and performance—all through our single AI system. More than 25,000 businesses use Intercom to send millions of messages to millions of customers each month. Intercom has been a long-standing product leader and cultural icon in the technology and startup worlds for more than a decade. We set the pace for our industry and live by our values that allow us to push boundaries, build with speed and intensity, and deliver incredible value to our customers. Join us on our mission to redefine customer service and make internet business personal.

The opportunity?

You will do meaningful product design work at a highly admired product-driven company that's driving real change in the industry.

Each senior product designer at Intercom works in a team with a product manager, up to 6 engineers, and some also work directly with research and analytics. Together they own a part of Intercom, ship solutions to challenging problems and get feedback directly from customers.

We've had designers in key leadership roles, including at the exec level, from the very beginning. This has made design a core foundation of our company's DNA. This means that you'll never have to justify the importance of design.

We genuinely care about people and value kindness in our everyday interactions. You'll be able to be yourself, feel valued, supported, learn and grow no matter how experienced you are.

What you'll do

  • Act as a leader within the Product Design team, collaborating with other designers to raise the quality bar, make their work and the whole team better.
  • Work through design problems from beginning to end, translating insights from research and analytics into concepts that form new products and features.
  • Sketch and prototype ideas to quickly assess their viability, and design the high-quality interactions and visual details.
  • Partner with product managers to define and evolve product roadmaps.
  • Work closely with engineers as you build, iterate on, and ship high-quality implementation.

What skills and experience do I need?

  • Passion for the entire product development process, from problem solving and system modelling, through to UX, visual, and interaction design.
  • Experience designing excellent software products in a fast-paced environment.
  • Ability to solve complex interaction design challenges and excellent visual design skills.
  • Strong communication skills to help people across the company understand the rationale behind your proposals, and the complex nuances of design problems.
  • Motivated self-starter who can deeply collaborate with other disciplines including product management, engineering, research, and analytics.
  • A growth mindset, proactivity and curiosity.

We are a well treated bunch, with awesome benefits If there's something important to you that's not on this list, talk to us :)

  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Open vacation policy and flexible holidays so you can take time off when you need it
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Intercom We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least two days per week.

We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.

Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.

#J-18808-Ljbffr

  • Senior Product Manager

    3 weeks ago

    Dublin, Dublin City, Ireland The Product Folks Full time

    Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains,...

  • Global Product Manager

    4 days ago

    Dublin, Dublin City, Ireland The Product Folks Full time

    We are seeking a Senior Manager - International Product Development to join our team at The Product Folks. As a key member of our Internationalization team, you will play a crucial role in driving business growth through strategic product development and collaboration with cross-functional teams.About the RoleEstablish a clear vision for the...

  • Senior Manager

    4 days ago

    Dublin, Dublin City, Ireland The Product Folks Full time

    The Product Folks seeks a Global Product Manager - Internationalization to lead international product development initiatives and drive business growth through strategic product development and collaboration with cross-functional teams.About the RoleEstablish a shared vision for the Internationalization team and develop a comprehensive strategy to achieve...

  • Senior Product Designer

    1 week ago

    Dublin, Dublin City, Ireland TN Ireland Full time

    Senior Product DesignerI am hiring on behalf of a rapidly growing startup in Dublin. We are looking for a highly skilled and experienced Senior Product Designer to join a dynamic team. As a Senior Product Designer, you will play a pivotal role in shaping the user experience of our products. You will work closely with cross-functional teams to design and...

  • BIM Design Specialist

    14 hours ago

    Dublin, Dublin City, Ireland Designer Group Full time

    Company Overview:">Designer Group is a leading international mechanical & electrical provider specialising in turnkey packages for the design, supply, and installation of M&E services.We employ in excess of 1000 experienced and dedicated colleagues across the Group. Our common purpose is delivering ambitious, innovative and sustainable engineering solutions,...

  • Senior Product Designer

    1 day ago

    Dublin, Dublin City, Ireland FIS, Inc. Full time

    Sr. Product Designer (UX)As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?About the team:The FIS...

  • Senior Product Designer

    7 days ago

    Dublin, Dublin City, Ireland FIS. Empowering the Financial World Full time

    Position Type : Full timeType Of Hire : Experienced (relevant combo of work and education)Education Desired : Bachelor of Commerce/BusinessTravel Percentage : 1 - 5%Sr. Product Designer (UX)As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive...

  • Senior Product Designer

    2 weeks ago

    Dublin, Dublin City, Ireland Plain Full time

    Join to apply for the Senior Product Designer role at Plain.Base pay rangeThis range is provided by Plain. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.We are building the fastest, most powerful customer support platform for the next generation of B2B companies. Some of the world's most...

  • Internationalization Product Leader

    4 days ago

    Dublin, Dublin City, Ireland The Product Folks Full time

    The Product Folks is a design-driven platform empowering entrepreneurs to build brands and businesses online. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as hospitality business management via Tock.Key ResponsibilitiesDevelop a shared vision for the Internationalization team and establish a medium and long-term...

  • Senior Product Designer

    2 weeks ago

    Dublin, Dublin City, Ireland Esw Full time

    Join to apply for the Senior Product Designer role at ESW.The OpportunityOur Senior Product Designers craft seamless, user-centered experiences across web and mobile. They drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency. Working closely with product and engineering teams, they shape...

  • Senior Product Designer

    2 weeks ago

    Dublin, Dublin City, Ireland Esw Full time

    Join to apply for the Senior Product Designer role at ESW.The OpportunityOur Senior Product Designers craft seamless, user-centered experiences across web and mobile. They drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency. Working closely with product and engineering teams, they shape...

  • Senior Product Designer

    7 days ago

    Dublin, Dublin City, Ireland ESW group Full time

    Join to apply for the Senior Product Designer role at ESW.The OpportunityOur Senior Product Designers craft seamless, user-centered experiences across web and mobile. They drive design decisions through research, collaboration, and prototyping while ensuring accessibility and consistency. Working closely with product and engineering teams, they shape...

  • Senior Product Design Job

    2 days ago

    Dublin, Dublin City, Ireland ESW Full time

    Senior Product Design Job DescriptionWe are seeking a highly skilled Senior Product Designer to join our team at ESW. As a key member of our product design team, you will play a critical role in shaping the user experience for our customers.The ideal candidate will have a strong background in design thinking and human-centered design. You will be responsible...

  • Senior Product Designer

    3 weeks ago

    Dublin, Dublin City, Ireland Vanta Inc. Full time

    At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.We are...

  • Senior Product Designer Leader

    1 day ago

    Dublin, Dublin City, Ireland FIS, Inc. Full time

    About the RoleWe are seeking a Senior Product Designer to join our team and help shape the future of banking experiences for millions of consumers. As a senior-level position, you will work hand in hand with product, engineering, and others to launch high-quality products to our clients and their customers.Your ResponsibilitiesLeverage customer insights to...

  • Senior Product Designer Role

    2 days ago

    Dublin, Dublin City, Ireland ESW Full time

    About the RoleWe are seeking a highly skilled Senior Product Designer to join our team at ESW. As a key member of our product design team, you will play a critical role in shaping the user experience for our customers.Our Senior Product Designers craft seamless, user-centered experiences across web and mobile. They drive design decisions through research,...

  • Product Manager

    4 days ago

    Dublin, Dublin City, Ireland The Product Folks Full time

    Squarepants (NYSE: SQSP) helps entrepreneurs build brands and businesses online with its suite of design-driven products, including websites, domains, ecommerce, and marketing tools, as well as hospitality business management via Tock.Your Key ResponsibilitiesLead international product development initiatives, partnering with cross-functional teams to drive...

  • Product Designer

    2 weeks ago

    Dublin, Dublin City, Ireland nineDots Full time

    Get AI-powered advice on this job and more exclusive features.What's in it for you?Salary: Up to €80,000, stocks, pensionFlexibility: 1 day a week in the Dublin officeImpact: First senior design hire. You will own the design function, define the product experience, and shape how users interact with the platform.The OpportunityYou'll be the first senior...

  • Senior Product Designer

    5 days ago

    Dublin, Dublin City, Ireland Intercom Full time

    About IntercomIntercom is a pioneer in revolutionizing customer service online. Founded in 2011, our AI-first platform is designed to transform the way businesses interact with their customers through AI.We know that customer service on the internet often falls short. It's slow and impersonal. But we're changing that. We help businesses provide instant and...

  • Product Designer

    2 weeks ago

    Dublin, Dublin City, Ireland Hunter Full time

    At Hunter, we build tools that help businesses connect with the right people through high-quality, transparent data. We're looking for a Product Designer to join our team and play a key role in shaping the user experience and interface of our SaaS application, ensuring that every interaction feels obvious, efficient, and delightful. This role is ideal for...