Digital Solution Area Specialist

3 weeks ago

Dublin, Dublin City, Ireland Microsoft Full time

Join to apply for the Digital Solution Area Specialist - Cloud & AI, Spanish Market role at Microsoft

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Join to apply for the Digital Solution Area Specialist - Cloud & AI, Spanish Market role at Microsoft

Are you passionate about AI and eager to transform the IT landscape? Join our dynamic Cloud & AI team as we lead the charge in AI transformation As trusted advisors and subject matter experts, we help customers modernize their infrastructure, optimize operations, and drive innovation with Cloud & AI's cutting-edge AI capabilities. Whether it's migrating and modernizing estates to be AI-ready, accelerating innovation with AI agents and platforms, empowering development teams with AI, or unifying and modernizing data estates, we help customers build technology solutions to achieve their business needs.

In this role, you'll be at the forefront of AI growth and disruption, guiding customers through their AI journey and helping them achieve their strategic goals. You'll ensure customers can fully harness the transformative potential of AI to stay ahead of the competition. If you're ready to make a significant impact and drive AI transformation, we invite you to join us and be part of this exciting journey

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry's most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.

SME&C is more than a sales organization—it's a culture of innovation, opportunity, and inclusivity. Here, you'll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.

As a Cloud & AI Acquisition Specialist you will be a solution sales expert within our mid-market sales organization working with our most important customers. You will collaborate with a team of technical, partner, and consulting resources to advance the sales process and exceed quarterly Cloud & AI revenue targets in your assigned accounts.

This Opportunity Will Allow You To

Accelerate your career growthby leading high-impact Cloud and AI Solution Plays across diverse industries and engaging in strategic customer conversations.
Hone your technical and consultative selling skillsthrough deep engagements with customers and partners, while building confidence in solution design and execution.
Develop deep business acumenby aligning cloud strategies with customer transformation goals and success metrics, and by participating in immersive learning experiences.
Strengthen your leadership and influenceby collaborating across teams, contributing to a culture of innovation, and sharing best practices.
Build future-ready capabilitiesthrough certifications, hands-on workshops, and continuous learning in cloud and AI technologies.

To prepare for the role, you will be enrolled in the Elevate and Early-in-Profession (EiP) Program. Microsoft's Elevate and Early-in-Profession (EiP) programs exemplify the company's commitment to developing early-career talent through robust onboarding and mentorship. These programs are designed to accelerate new hires' productivity, integrate them into Microsoft's culture, and set them on a path for long-term growth within the company. Participants in Elevate/EiP benefit from a comprehensive onboarding experience that includes immersive training, structured job shadowing with seasoned colleagues, and continuous support from dedicated mentors. By investing heavily in thefirst six monthsof a new employee's tenure, Microsoft ensures its early-in-career hires build essential skills, confidence, and professional networks that will enable them to excel.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Excellence

Manages the end-to-end business of the assigned territory; conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.

Collaborates with partners and resources and learns about customer business; supports senior team members to explore business and emerging opportunities.

Seeks client feedback (both formal and informal) to identify and understand the drivers of satisfaction and execute plans to maintain and continue to build on it, and to identify and understand the drivers of dissatisfaction, determine the root cause of problems, and establish recovery action plan to improve clients overall experience; shares feedback with account teams.

Completes required training and obtain relevant product and role certifications aligned to the role and workload/industry.

Sales Execution

Understands customer business needs through initial conversations; collaborates with internal teams, partners, and services to recommend solutions or products in an assigned area with direction/guidance.

Receives leads from Marketing, Account Teams, and/or partners, and converts leads into opportunities for the supported business; applies Microsoft's sales process (Microsoft Customer Engagement Methodology) to determine the quality of the opportunity and whether to proceed.

Articulates to customers how Microsoft's three-cloud platform can enable digital transformations across specific workloads and engages in discussions of digital transformation opportunities for those workloads, initiates conversations with customers on digital transformation in a solution area, in collaboration with partners and services.

Accelerates the closing of deals in collaboration with other team members by developing and executing close plans.

Supports team members on identifying and progressing opportunities to drive consumption with existing customers; can identify and articulate blockers to customers' consumption.

Scaling and Collaboration

Collaborate with internal stakeholders and partners to cross-sell, up-sell, and co-sell products, solutions, and services; understands the ecosystem of the partners in a solution area and the offers partners currently have in market.

Establishes relationships with internal stakeholders and partners, seeking out and considering their opinions; learns about the orchestration model within a solution area.

Technical Expertise

Participates in and contributes to internal technical community discussions and conversations.

Learns about direct competitors for the assigned products, solutions, and/or services; collaborates with the Digital Solution Engineers to execute strategies that position Microsoft favorably against competitors.

Qualifications

Required Qualifications

Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management experience OR 3+ years of technology-related sales or account management experience.
This role requires proficiency in written, reading, and conversational English & Spanish, as you will be assigned to the Spain Customer Market.
Business Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.
Consultative Selling: The ability to understand customer needs through dialogue before recommending products/services.
Conflict Resolution: The ability to manage conflict, disharmony, and strife among people and situations, while recognizing and addressing sensitivities.

This role is based in Ireland and has a work site flexibility of up to 50% work from home. If applying, please consider that you may be required to relocate to meet the requirements of this role.

Preferred Qualifications

Decision Making: The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, trade-offs).
Creativity: The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
Negotiation: The ability to achieve mutually satisfying agreements in negotiations with others by listening to their objectives, acting as the company's representative to effectively communicate the company's objective, and seeking common ground and collaborative solutions.
Microsoft Products: Knowledge of Microsoft products/services and the ability to participate in technical conversations related to products/services. Fundamental level credentials/certifications on Microsoft of competitive Cloud and/or AI Platforms.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.Seniority level

Seniority levelNot Applicable

Employment type

Employment typeFull-time

Job function

Job functionDesign, Art/Creative, and Information Technology
IndustriesSoftware Development

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