Practice Manager

3 weeks ago

Dublin, Dublin City, Ireland Trulydental Full time

Join to apply for the Practice Manager role at Truly

Truly - A modern dental company, has an exciting opportunity for an Experienced Practice Manager to join our brand new practice in Donnybrook, Dublin 4.

The practice manager will be responsible for the smooth and efficient running of the practice, ensuring the team is fully supported and will be responsible for the financial success of the practice. The role will initially require the practice manager to be a core part of the Front of House, greeting patients, managing the POS, scheduling appointments, managing phone lines and general front of house duties alongside managing the practice.

Responsibilities
  • Leadership: Lead, mentor and guide a team of dentists, nurses and administration team members to support them in their role.
  • Performance analysis: Report to the regional manager ensuring targets are met and formulate actionable strategies to improve revenue generation.
  • Marketing: Liaise with Marketing when required to ensure there is a constant upward trajectory of new patients booked into the practice and to raise brand awareness.
  • Communication: Meet weekly with team members to help support them reach their agreed upon KPIs to maximise the practice's overall success and to ensure the team are fully supported.
  • Customer relations management: Ensure all patients receive excellent customer service, achieve a high level of reviews and deal with any complaints in a professional and timely manner.
  • Learning and Development: Ensure the team are aware and fully trained in all Truly policies and processes, and encourage participation in Truly's Employee Educational assistance program.
  • Other tasks: Stock control, ordering, hiring, scheduling rosters and all other ad hoc managerial tasks.
  • Note: This list is not exhaustive; other ad hoc tasks deemed reasonable will form part of the role.
The Ideal Candidate will have experience in the following areas
  • Knowledge of dental procedures and terminology
  • Excellent attention to detail
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong organizational skills
  • Knowledge of patient privacy laws and regulations
  • Ability to operate relevant dental practice management software (Dentally, Exact & Carestream)

This is a full time role, 40 hours per week, onsite.

Benefits & Remuneration
  • Competitive salary
  • Educational assistance program
  • Paid overtime
  • Exceptional progression opportunities as Truly is a rapidly growing company
  • Attractive monthly bonuses on achieving the practice's set target
  • Flexitime: Flexible Working model within Truly Dental
  • Travel tax-free fare for daily commuting that the company will arrange for you, OR partially paid parking spot monthly
  • Annual Leave: 20 days per year
  • Funded professional headshots provided
  • Employee dental discount
  • High energy team with great social opportunities and company events

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