Financial Crime Operations Analyst- Client Onboarding

About EML

EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities.

As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence.

Our place is one of collaboration, teamwork & innovation. But, above all, it's one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.

EML will consider any candidates for this position, assuming they have the appropriate work authorisation and will not require visa sponsorship.

The team you'll be joining

Every day, the Financial Crime Operations team tackles some of the most complex and evolving threats related to money laundering, fraud, terrorist financing and sanctions. We operate at speed and scale, monitoring transactions, investigating suspicious patterns and safeguarding our customers, EML and the global financial system.

This isn't your average operations team. We are global in scope with specialists in data analytics, investigations, fraud and anti-money laundering. We collaborate with law enforcement, distributors and internal business units to ensure every risk is assessed and our customers are protected.

Operating across multiple jurisdictions, the department works closely with Compliance, Technology, Customers and Commercial teams to own and manage financial crime risk in the first line of defence (1LOD).

The Role

Are you ready to play a critical role in the fight against financial crime? As a Financial Crime Operations Analyst specialising in the onboarding of corporate clients, you'll be safeguarding EML and its customers from fraud, money laundering and other illicit activity. You'll be working in a fast-paced environment where no two days are the same.

In this role you'll dig deep into businesses' structures and ownership to uncover potential money laundering risks. You'll investigate corporate entities, analyse patterns and ensure we mitigate any risk of money laundering to EML, it's customers and the wider financial ecosystem.

If you thrive on solving problems, have a keen eye for detail and are motivated by making a real impact then this is your chance to join a passionate team on a mission to stop financial crime in it's tracks.

What you'll do

• Conduct initial and ongoing Customer Due Diligence (CDD) on international corporate entities who have a business relationship with EML.
• Understand client ownership structures and ensure relevant ultimate beneficial owners are identified and verified when appropriate.
• Perform screening of clients and counterparties for sanctions, PEPs and negative news.
• Assess the overall money laundering risk of clients and ensure risk is mitigated when appropriate.
• Document CDD files concisely so colleagues, auditors and regulators can easily understand the client's nature of business and due diligence checks that have taken place.
• Speak to clients on the phone or face-to-face to ensure the CDD process is efficient for the client and EML.
• Clearly escalate high-risk accounts to the relevant Compliance team ensuring a recommendation on mitigation or next steps is provided.
• Assist the team lead with project work and other tasks when required.

What you'll bring

• Experience conducting CDD of global corporate clients.
• A technical understanding of corporate ownership structures and business types.
• Able to clearly document CDD files outlining the client's nature of business and the level of money laundering risk the client poses to EML including any mitigation taken when needed.
• Ability to think independently and suggest risk mitigation with the confidence to decline client applications when necessary.
• Experience using tools such as Dow Jones, Orbis, Max Sight and Member Check is advantageous.
• Excellent attention to detail, organisation skills and the ability to manage multiple priorities in a fast-paced environment.
• Owns process improvements and can execute enhancements to the current ways of working.
• An enthusiastic self-starter who is proactive, collaborative and open to change.

What you will be offered

If you love what you do, you should love where you do it. We appreciate that everyone's different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success.

• 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days
• Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe with both short-term and long-term secondment options.
• Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle
• Company Enhanced Family Leave Options*
• 12 weeks paid New Parent Leave*
• Paid Professional Memberships
• Pension Scheme*
• Short term bonus scheme*
• Company Private Medical Insurance Scheme – 50% covered by EML*
• Long term illness cover – 75% of your basic Annual Salary
• Life Assurance (Death in Service) Cover – 4x your basic Annual Salary
• Employee Assistance Programme – accessible 24/7
• BenefitsHub – get discount vouchers for your favourite retailers

(*some benefits are subject to qualifying criteria)

Company Culture and Values

Our place is one of collaboration, teamwork & innovation. But, above all, it's one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential.

Company Structure

EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America.

EEO Statement

Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.