Trust and Safety Analyst

5 days ago


Dublin, Dublin City, Ireland Coyle Consulting Full time

Direct message the job poster from Coyle Consulting

Job Title: Analyst, Politics and Platform Enforcement, Trust and Safety Analyst

Office Location: Dublin

Duration: 10th Mar 2025 - 9th Mar 2026

Contract: via Coyle Consulting

Work Model: Hybrid (Tuesday, Wednesday, and Friday in office)

The Trust & Safety team is tasked with identifying and addressing the biggest problems that challenge the safety and integrity of our products. Team members use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and partners from abuse across products like Search, Maps, Email, and Ads. As a member of this team, you will be a big-picture thinker and strategic team player with a passion for doing what's right. You will work globally and cross-functionally with engineers and product managers to identify and combat abuse and fraud cases with urgency. You will take pride in knowing that every day you are working hard to promote trust and ensure the highest levels of user safety.

This role is focused on protecting the company's platform by identifying and combating abusive content and activities. You will use analytical and fraud-fighting techniques to uncover violations of Global Elections Integrity standards and policies, particularly in ads and content. Through data analysis, you will gain insights to improve abuse detection and prevention across products. You will also contribute to tool and process enhancements, optimizing operational workflows and identifying automation opportunities. Conducting investigations and enforcing product policies are key responsibilities. This role requires occasional on-call rotations and may involve handling sensitive content or situations.

Minimum Qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.

Preferred Qualifications:

  • 2 years of experience working with abuse, spam, fraud, or malware.
  • Experience working on product policy analysis and identifying policy risks.
  • Experience using statistical analysis and hypothesis testing.
  • Excellent influencing skills and ability to work in a dynamic environment.

Responsibilities:

  • Use analytical and fraud-fighting techniques to identify ads and content that violate Global Elections Integrity Standards.
  • Perform data analyses to derive insights that help to identify and combat abuse across our products.
  • Improve tools through data analysis, technical expertise, and presentations to key stakeholders.
  • Enhance operational workflows via process improvements and identification of automation opportunities.
  • Conduct investigations, enforce product policies, and identify product vulnerabilities. You may occasionally be exposed to disturbing or offensive content during this process.
Seniority Level

Mid-Senior level

Employment Type

Contract

Job Function

Analyst and Other

Industries

Technology, Information and Media

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